General Manager

Splitsville Bowl; Toronto; Presencial; CAD 80.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Vacation time 3 weeks

Bonus eligibility

Food discounts and $1 bowling

In-house training pathways

Long service awards

Medical and dental benefits

RRSP matching

Mental health support

Descripción de la vacante

Splitsville Entertainment in Toronto is seeking a motivated General Manager to run one busy centre and shape a safe, fun, and vibrant environment for guests and staff.

You will drive financial performance across all revenue streams—bar, diner, amusements and bowling—while owning budget and KPIs and sharing in centre success through incentives. Youll coach a dynamic team to deliver outstanding service in a fast-paced setting.

Formación

• Hands-on General Manager experience in leisure, hospitality or retail.
• Budget management experience of at least $1m.
• Demonstrated ability to drive operational standards.
• Proven track record in boosting sales and performance.
• Experience coaching and developing teams.
• Empathetic and compassionate leadership style.
• Resilient, flexible, and adaptable to a fast-paced environment.
• Willingness to work nights and weekends.
• Smart Serve (ON), Serve it Right (SK), Pro Serve (AB).
• Food Handlers Certificate.

Responsabilidades

• Run one busy centre and create a safe, fun, vibrant environment.
• Drive financial and commercial performance across bar, diner, amusements and bowling.
• Be fully accountable for delivering budget and KPIs.
• Lead, coach, and motivate team to deliver outstanding service.

Conocimientos

General Manager experience

Budget management

Operational standards

Sales performance

People development / coaching

Empathy / compassion

Resilience / adaptability

Willingness to work nights weekends

Smart Serve / Serve it Right / Pro-...

Food Handlers Certificate

Educación

Food Handlers Certificate

Descripción del empleo

Are you a motivational General Manager looking for a highly autonomous role, with the power to really shape and influence the business?

Are you looking for an employer that will heavily invest in you, and provide copious opportunities to develop your career further?

Are you looking for a business that is financially stable and has very exciting growth plans?

If so, then look no further!

The Why...

Join Splitsville as a General Manager and in return you'll get:

• 3 weeks of vacation - increasing to 4 after one year of service
• The opportunity to earn bonus
• Discounts on food and $1 bowling
• Access to our in-house training pathways
• Financial long service awards
• Medical and dental benefits
• RRSP matching plan
• Mental health support benefits

The What...

As a General Manager for Splitsville, you will be responsible for running one of our busy centres. You will create a safe, fun, and vibrant environment for your team and guests.

You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams; the bar, diner, amusements and bowling. You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success.

Within our fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our guests and keeps them coming back for more.

To be successful, you should have:

• Experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry
• Experience managing a budget size of at least $1m
• A relentless approach to delivering the best operational standards in the industry
• Evidence of optimising sales and performance of a business unit
• A passion for people, with evidence of coaching, developing, and progressing your team
• An empathetic and compassionate approach
• Resilience, flexibility, and adaptability, to fit in with our fast-paced environment
• Willingness to work nights and weekends
• Smart Serve (ON), Serve it Right (SK), Pro Serve (AB), Serving it Right (BC)
• Food Handlers Certificate

The Who...

Splitsville Entertainment is Canada’s premier family entertainment centre! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.

At Splitsville we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

If you think you have what it takes and would enjoy working in a fun, friendly, fast-paced environment.