Deputy Manager

M&S Careers; Kingston; Presencial; CAD 52.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

3 weeks vacation

Bonus opportunities

Discounts on food & $1 bowling

In-house training pathways

Long service awards

Medical & dental benefits

RRSP matching plan

Mental health support

Descripción de la vacante

Splitsville Entertainment Inc. Canada’s premier family entertainment centre is seeking a Deputy Manager to guide daily operations across lanes, bar, diner and amusements.

You will receive a thorough induction and comprehensive training to ensure you are fully prepared across all venue areas. In our fast-paced, dynamic environment you will support the Centre Manager, lead a large team, and drive the business while maintaining a fun and safe atmosphere for guests.

Formación

• Management experience in a retail or restaurant setting.
• Passion for guest service and guest experience.
• Evidence of delivering on financial targets and driving sales.
• Inspiring and developing large teams.
• Willingness to work nights and weekends.
• Desire for success and results.
• Friendly, energetic, enthusiastic and positive attitude.
• Ability to work well in a team.
• Excellent communication skills, both verbal and written.
• Experience organizing and assigning shift tasks.
• Experience in a fast-paced environment.
• Smart Serve (ON), Serve it Right (SK), Pro Serve (AB), Serving it Right (BC).
• Food Handlers Certificate

Responsabilidades

• Provide support to the Centre Manager with back-of-house duties.
• Run an exceptional front-of-house operation across lanes, bar, diner and amusements.
• Support the Centre Manager and team in delivering financial targets and service standards across all areas.
• Inspire the team to deliver outstanding service and memorable experiences for guests.
• Encourage a motivated, empowered team with opportunities for career development.

Conocimientos

Management experience

Guest service

Financial targets

Team leadership

Nights & weekends

Desire for success

Positive attitude

Teamwork

Communication skills

Shift organization

Fast-paced environment

Smart Serve

Food Handlers Certificate

Educación

Food Handlers Certificate

Descripción del empleo

Are you a highly motivated, engaging manager?

Are you looking for an employer that will invest in you and develop your career further?

Do you thrive in fun, friendly and fast paced working environments?

If so, then look no further!

The Why...

Join Splitsville as a Deputy Manager and in return you'll get:

• 3 weeks of vacation - increasing to 4 after one year of service
• The opportunity to earn bonus
• Discounts on food and $1 bowling
• Access to our in-house training pathways
• Financial long service awards
• Medical and dental benefits
• RRSP matching plan
• Mental health support benefits

The What...

When joining Splitsville as a Deputy Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area.

Within our fast-paced, dynamic world, Deputy Managers are trained across all key areas of the centre to support the effective operation of the business. The role is varied and exciting! Your responsibilities will range from supporting the Centre Manager with back of house duties, to running an exceptional operation front of house, being hands-on across all areas of the busy centre.

You will support the Center Manager and team in delivering financial targets and service standards in the four key result areas: the lanes, the bar, the diner, and the amusements.

You will inspire the team to provide outstanding service for our guests, helping them to create great experiences and lasting memories in our center's, whilst ensuring a fun and safe environment.

You will encourage an environment where our Team Members are motivated and empowered to perform to the best of their ability, with plenty of opportunities to develop rewarding careers with us.

To be successful you will have:

• Management experience, ideally within a retail or restaurant setting
• A passion for guest service
• Evidence of delivering on financial targets, driving business and sales
• Evidence of inspiring and developing large teams
• A willingness to work nights and weekends
• Desire for success
• A friendly, energetic, enthusiastic and positive attitude
• The ability to work well as part of a team
• Excellent communication skills
• Experience with organizing and assigning shift tasks
• Experience working in a fast-paced environment
• Smart Serve (ON), Serve it Right (SK), Pro Serve (AB), Serving it Right (BC)
• Food Handlers Certificate

The Who...

Splitsville Entertainment is Canada’s premier family entertainment centre! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.

At Splitsville we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

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