General Manager Designate

Moxies; City of Langley; Presencial; CAD 75 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Dental care

Discounted or free food

Extended health care

On-site parking

Paid time off

Store discount

Vision care

Resumo da oferta

We are seeking a highly motivated General Manager Designate to lead daily restaurant operations at Moxies in Canada. This role focuses on delivering exceptional customer service, maintaining food quality and safety, and developing the team for future General Manager responsibilities.

You will supervise staff, manage inventory and costs, uphold hygiene standards, and contribute to menu development and guest satisfaction in a fast-paced hospitality setting.

Qualificações

• Proven experience in food service or restaurant management with supervisory responsibilities.
• Strong background in food preparation and safety protocols.
• Experience with Micros POS and cash handling.
• Excellent customer service and leadership skills.

Responsabilidades

• Lead and supervise daily restaurant operations with focus on quality and service.
• Hire, train, and evaluate staff to maintain a motivated team.
• Maintain guest satisfaction by addressing inquiries and resolving complaints.
• Manage POS cash handling and order processing using Micros POS.
• Ensure compliance with food safety regulations and hygiene standards.
• Assist with inventory, ordering, and cost controls for F&B.
• Support management with policy implementation and operations improvements.
• Participate in menu development and quality control initiatives.
• Oversee bartending or barista services when applicable.
• Lead by example to foster teamwork and hospitality excellence.

Conhecimentos

Team management

Food service

Customer service

POS Micros

Food safety

Hiring and training

Inventory management

Cost control

Leadership

Restaurant operations

Descrição da oferta de emprego

We are seeking a highly motivated and experienced individual to serve as the General Manager Designate. This leadership role is pivotal in overseeing daily restaurant operations, ensuring exceptional customer service, and maintaining high standards of food quality and safety. The ideal candidate will demonstrate strong team management skills, a solid background in food service, and a passion for hospitality excellence. This position offers an opportunity to develop into a full-fledged General Manager with increased responsibilities within our dynamic organization.

Duties

• Lead and supervise daily restaurant operations, including food preparation, cooking, serving, and food handling to ensure smooth workflow and high-quality service.
• Oversee and manage staff, including interviewing, hiring, training, and evaluating team members to foster a motivated and efficient workforce.
• Maintain excellent customer service standards by addressing guest inquiries, resolving complaints, and ensuring overall guest satisfaction.
• Manage POS systems such as Micros POS for order processing and cash handling procedures accurately.
• Ensure compliance with food safety regulations and uphold hygiene standards across all kitchen and dining areas.
• Assist in inventory management, ordering supplies, and controlling costs related to food and beverage operations.
• Support restaurant management in implementing policies, procedures, and operational improvements.
• Participate in food industry trends, menu development, and quality control initiatives to enhance the dining experience.
• Supervise bartending activities where applicable, including barista services or hotel hospitality functions.
• Lead by example in teamwork, leadership, and hospitality excellence to cultivate a positive work environment.

Qualifications

• Proven experience in food service or restaurant management with supervisory or team management responsibilities.
• Strong background in food preparation, cooking techniques, and food safety protocols.
• Familiarity with POS systems such as Micros POS; cash handling experience is essential.
• Excellent customer service skills with the ability to handle diverse guest needs professionally.
• Leadership qualities with experience in interviewing staff, training teams, and managing restaurant operations effectively.
• Knowledge of food industry standards including food handling regulations and hospitality best practices.
• Previous experience in restaurant management or hotel/hospitality industry preferred; bartending or barista experience is a plus.
• Ability to work under pressure in a fast-paced environment while maintaining attention to detail.
• Strong communication skills coupled with organizational abilities to oversee multiple responsibilities simultaneously.

This role is ideal for a dedicated professional eager to advance their career within the hospitality industry by taking on leadership responsibilities that shape the guest experience and operational success of our establishment.

Benefits

• Dental care
• Discounted or free food
• Extended health care
• On-site parking
• Paid time off
• Store discount
• Vision care

Work Location: In person