General Manager

Northwest Employment Works; Dryden; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Dental care

Extended health care

On-site parking

Paid time off

Bonus Plan

Job summary

A leading hospitality firm in Dryden, Ontario, seeks a dynamic Hotel General Manager to oversee daily operations. Responsibilities include managing staff, budgets, and ensuring high guest satisfaction. The ideal candidate will possess exceptional leadership, communication, and organizational skills. Proficiency in hotel management software is required. The position offers various benefits including health care and a bonus plan.

Qualifications

• Proven leadership skills with the ability to motivate and inspire a diverse team.
• Strong communication skills for effective interaction with guests, staff, and stakeholders.
• Excellent organizational skills with attention to detail in managing multiple tasks simultaneously.

Responsibilities

• Lead and manage all aspects of hotel operations, including front desk, housekeeping, maintenance, and food & beverage services.
• Develop and implement strategies to enhance guest satisfaction and improve service quality.
• Oversee budgeting, forecasting, and financial management to ensure profitability.
• Recruit, train, and mentor staff to promote a culture of excellence and teamwork.
• Monitor compliance with health and safety regulations as well as hotel policies.
• Handle guest complaints effectively to maintain high levels of customer satisfaction.

Skills

Leadership skills

Communication skills

Organizational skills

Proficiency in hotel management software

Problem-solving abilities

Knowledge of hospitality standards

Ability to work flexible hours

Tools

Microsoft Office Suite

Job description

Overview

We are seeking a dynamic and experienced Hotel General Manager to oversee the daily operations of our hotel. The ideal candidate will be responsible for ensuring exceptional guest experiences while managing staff, budgets, and hotel policies. This role requires a strong leader who can drive performance, maintain high standards of service, and foster a positive work environment.

Duties

• Lead and manage all aspects of hotel operations, including front desk, housekeeping, maintenance, and food & beverage services.
• Develop and implement strategies to enhance guest satisfaction and improve service quality.
• Oversee budgeting, forecasting, and financial management to ensure profitability.
• Recruit, train, and mentor staff to promote a culture of excellence and teamwork.
• Monitor compliance with health and safety regulations as well as hotel policies.
• Manage relationships with vendors and suppliers to ensure quality service delivery.
• Analyze market trends to identify opportunities for growth and improvement.
• Handle guest complaints and feedback effectively to maintain high levels of customer satisfaction.

Skills

• Proven leadership skills with the ability to motivate and inspire a diverse team.
• Strong communication skills for effective interaction with guests, staff, and stakeholders.
• Excellent organizational skills with attention to detail in managing multiple tasks simultaneously.
• Proficiency in hotel management software and Microsoft Office Suite.
• Strong problem‑solving abilities to address challenges proactively.
• Knowledge of hospitality industry standards and best practices is essential.
• Ability to work flexible hours including weekends and holidays as needed.

If you are passionate about hospitality and have a track record of successful hotel management, we invite you to apply for this exciting opportunity to lead our team towards excellence!

Benefits

• Dental care
• Extended health care
• On‑site parking
• Paid time off
• Bonus Plan