General Manager

Dutch Love; Vancouver; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in the retail sector is seeking a General Manager to oversee day-to-day operations in their Vancouver store. The ideal candidate will drive sales, manage staff, and ensure compliance with company policies. Strong leadership and organizational skills are essential for success in this role, along with a commitment to achieving profitability and optimizing store performance.

Qualifications

• Minimum 1 year of experience in a supervisor or leadership role.
• Must obtain Selling it Right certification.

Responsibilities

• Maximize store sales through effective leadership and execution of brand strategy.
• Manage staff and maintain communication, using disciplinary action when necessary.
• Control costs through effective labor and inventory budgets.

Skills

Organizational Skills

Leadership

Education

Selling it Right certification

Job description

General Managers are responsible for the day-to-day operations of a Dutch Love retail store and are ultimately accountable for all aspects of brand and business operations, including but not limited to people, product, room integrity, and financial metrics.

Main Duties / Responsibilities

• Maximize store sales through consistent leadership, planning, and execution of the brand strategy and vision with all team members.
• Manage and report on all store activities and communicate store requirements as necessary.
• Effectively delegate responsibilities and assign tasks as needed.
• Follow through with deliverables on a daily, weekly, and periodic basis.
• Manage staff by maintaining clear and open communication, using disciplinary action when necessary.
• Enforce all company policies and programs to ensure compliance, including loss and theft prevention.
• Evaluate, optimize, and maintain employee shifts/hours based on a performance-based scheduling system.
• Strive to meet sales targets and achieve profitability by controlling costs through effective labor and inventory budgets.

Required Skills and Qualifications

• Minimum 19+ years of age.
• Legally authorized to work in Canada.
• Minimum 1 year of experience in a supervisor or leadership role.
• Strong organizational skills and attention to detail.
• Must obtain Selling it Right certification.