General Manager

Boston Pizza International, Inc. (New Glasgow); New Westminster; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player in casual dining is seeking a passionate General Manager to lead their team and ensure an exceptional Guest experience. This role involves overseeing daily operations, fostering a positive work environment, and implementing innovative strategies to attract and retain Guests. With a focus on leadership and team development, the General Manager will play a crucial role in maintaining the company's high standards of hospitality and operational excellence. If you're driven by results and enjoy working with people, this opportunity offers a chance to make a significant impact in a thriving restaurant culture.

Benefits

Flexible Scheduling

Career Growth Opportunities

Community Engagement

Scholarship Program

Management Training Programs

Leadership Development Conferences

Mentorship Initiatives

Reward and Recognition Programs

Qualifications

• Exceptional communication and leadership skills are essential.
• Experience in managing a dynamic team in a fast-paced environment.

Responsibilities

• Oversee daily operations to ensure a great Guest experience.
• Lead Front of House and Heart of House operations effectively.
• Develop and implement marketing and community relations programs.

Skills

Leadership

Communication

Organizational Skills

Time Management

Team Development

Education

High School Diploma

Management Training

Job description

Overview

General Manager (GM)

General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversee daily operations to ensure a great Guest experience while focusing on achieving goals and budget expectations. This individual must have exceptional communication skills, leadership experience, and organizational skills to support a dynamic team. They should be passionate about developing and motivating team members and recognizing star performers.

The General Manager works to attract Guests by developing and implementing marketing, advertising, public, and community relations programs. They are responsible for ensuring that Guests and team members have an excellent Boston Pizza experience from start to finish. They demonstrate outstanding leadership, champion a fun and safe work environment, and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development conferences, and mentorship initiatives
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

Responsibilities

What does a successful General Manager look like?

• Leads both Front of House and Heart of House operations, ensuring seamless teamwork
• Leads by example and works alongside team members
• Achieves goals through strong organizational and time management skills
• Builds relationships by finding common ground and working cohesively with all team members
• Champions the “Foundations of Hospitality,” "Heart of Hospitality," Boston Pizza's Brand Standards, and Food Safety
• Communicates effectively, sharing goals and challenges, and coaching the team for growth
• Maintains composure and thrives in a fast-paced environment
• Seeks continuous learning and skill development opportunities

Qualifications

Boston Pizza has been recognized as one of Canada's 50 Top Managed Companies for over 20 years. We value team development, integrity, philanthropy, and innovation. If you enjoy working with people and exceeding Guest expectations daily, Boston Pizza is the place for you!