General Manager

Dilawri Group of Companies; Vancouver; On-site; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Vehicle discounts

Coaching & training

Wellness programs

Social events

Job summary

Dilawri Group of Companies seeks a General Manager for Mercedes-Benz Boundary to lead the dealership with a clear focus on customer experience, variable performance, and team development.

The role is hands-on and requires driving sales performance, building a strong appointment culture, and aligning teams to deliver results. Reports to the Director of Operations and supports dealership leadership with a strong industry foundation.

Qualifications

• Experience in an automotive dealership environment is required (Sales Manager, GSM, General Manager or similar).
• Proven ability to drive performance, coach people, and build a team culture.
• Strong leadership presence and ability to communicate clearly at all levels.
• Legally entitled to work in Canada.

Responsibilities

• Lead the dealership with a variable-driven mindset focused on volume, gross, and disciplined inventory management.
• Build, coach, and develop a high-performing team across sales and supporting departments.
• Drive a strong appointment culture and ensure consistent execution from lead to delivery.
• Be actively involved in the business—desking deals and supporting managers on the floor.
• Ensure dealership processes are followed, reinforced, and continuously improved.

Skills

Automotive dealership experience

Leadership experience

Customer-focused leadership

Strong communication

Tools

CDK/180

Job description

If you are looking to grow your career with an organizationdriven by excellence, integrity, and innovation, Dilawri offers an environmentwhere people are supported and empowered to succeed.

Founded in 1985, Dilawri is Canada’s largest automotivegroup and one of Canada’s Best Managed Companies. Dilawri operates over 80franchised dealerships,representingmore than 35 of the world’s mostrespected automotive brands across British Columbia, Alberta, Saskatchewan,Ontario, Quebec, and Washington, DC.

With a team of more than 4,000 employees, Dilawri fosters aculture rooted in collaboration, accountability, and continuous learning. Ourvalues of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Backguide how we work, how we lead, and how we serve our customers and communities.Through the Dilawri Foundation , weare also committed to making a meaningful impact in the communities weserve.

Discover how you can build your career with Dilawri

Position Overview

Mercedes-Benz Boundaryis looking for a GeneralManager to lead the dealership with a clear focus on customer experience,variable performance, and team development.

This is a hands-on leadership role. The successful candidatewill be actively involved in the day-to-day business, driving salesperformance, building a strong appointment culture, and ensuring the team isaligned, accountable, and focused on results.

This role reports directly to the Director of Operations andis responsible for the overall performance of the dealership, with a strongemphasis on Variable Operations.

We are open to developing the right candidate. PreviousGeneral Manager experience is not required, but a strong foundation within anautomotive dealership is essential.

Compensation for this position is commission based.

Primary Duties and Responsibilities

• Lead the dealership with a variable-drivenmindset, focused on volume, gross, and disciplined inventory management
• Build, coach, and develop a high-performing teamacross sales and supporting departments
• Drive a strong appointment culture and ensureconsistent execution from lead to delivery
• Be actively involved in the business — deskingdeals, supporting managers, and working with the team on the floor
• Ensure dealership processes are followed,reinforced, and continuously improved
• Create accountability through daily and weeklyperformance reviews and structured meetings
• Maintain a high level of customer focus acrossall touchpoints
• Work closely with department leaders to alignstrategy, execution, and results
• Represent the dealership with professionalism tocustomers, staff, and manufacturer partners

Qualifications Required

• Experience working within an automotivedealership environment is required (Sales Manager, GSM, General Manager orsimilar)
• Strong understanding of how a dealershipoperates, particularly within Variable Operations
• Proven ability to drive performance, coachpeople, and build a team culture
• Comfortable working in a fast-paced, hands-onenvironment
• Customer-focused, competitive, andresults-driven
• Willing to learn, adapt, and execute within astructured approach
• Strong communication and leadership presence
• Experience with dealership systems (180, CDK, orequivalent) is an asset
• Valid VSA License (or ability to obtain)
• Legally entitled to work in Canada

About Dilawri

In addition to working with and learning from a team ofleading professionals in the automotive industry, our benefits include:

• Discountedemployee vehicle purchase program
• Job-specificcoaching & training programs
• Employeewellness & assistance programs
• Employeesocial events

Build your career with a team thatis driven byexcellence,integrityand innovation.