Sales Manager

Dilawri Group of Companies; Burnaby; On-site; CAD 75,000 - 95,000; Full time

Benefits offered by this job

Discounted vehicle purchase program

Job-specific coaching

Employee wellness programs

Employee social events

Job summary

Dilawri Group of Companies is seeking an Automotive Sales Manager to lead their sales team. The successful candidate will set sales goals, develop strategies, and ensure customer satisfaction while managing team performance and inventory.

Ideal candidates should hold an active AMVIC license, possess strong leadership skills, and have previous experience in automotive management. Additional responsibilities include preparing sales reports and coordinating with senior management for daily

Qualifications

• This role requires an active AMVIC license and a Class 5 Drivers License with a clean abstract.
• Previous experience in an automotive management role is preferred.
• Customer-focused with a strong understanding of customer service principles.

Responsibilities

• Monitor team performance and provide feedback and coaching.
• Set individual and team sales goals and conduct regular training sessions.
• Ensure high levels of customer satisfaction and resolve issues promptly.
• Manage inventory to ensure optimal vehicle selection.
• Prepare sales reports for senior management.
• Work closely with senior management for the success of the Sales department.

Skills

Leadership skills

Customer service

Sales management software

Communication skills

Analytical skills

Problem-solving

Team management

Tools

CRM tools

Job description

Ifyou are looking to grow your career with an organization driven by excellence,integrity, and innovation, Dilawri offers an environment where people aresupported and empowered to succeed.

Foundedin 1985, Dilawri is Canada’s largest automotive group and one of Canada’s BestManaged Companies. Dilawri operates over 80 franchiseddealerships,representingmore than 35 of the world’s most respectedautomotive brands across British Columbia, Alberta, Saskatchewan, Ontario,Quebec, and Washington, DC.

Witha team of more than 4,000 employees, Dilawri fosters a culture rooted incollaboration, accountability, and continuous learning. Our values ofExcellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide howwe work, how we lead, and how we serve our customers and communities. Throughthe DilawriFoundation , we are also committed to making a meaningful impact in thecommunities we serve.

Discoverhow you can build your career with Dilawri

Position Overview

TheAutomotive Sales Manager is responsible for leading the sales team, settingsales goals, developing effective sales strategies, and ensuring customersatisfaction. This role requires a blend of leadership, customer service, andsales expertise to achieve the dealership's sales objectives.

Primary Duties and Responsibilities

• Monitor team performance and provide feedback and coaching.
• Set individual and team sales goals while conducting regular sales meeting and training sessions.
• Ensure high levels of customer satisfaction while addressing customer complaints and resolving issues promptly.
• Manage inventory to ensure optimal selection ofvehicles.
• Coordinate with the Finance department to ensure smooth transactions.
• Prepare sales reports and present them to seniormanagement.
• Work closely with senior management to ensure theday-to-day success of the Sales department and sales teams.
• Other responsibilities as required.

Qualifications Required

• This role requires an active AMVIC license as wellas a Class 5 Drivers License with a clean abstract.
• Previous experience in automotive management role is preferred.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficiency in sales management software and CRMtools.
• Strong analytical and problem-solving abilities.
• Customer-focused with a strong understanding ofcustomer service principles.
• Experience with luxury brands preferred

About Dilawri

Inaddition to working with and learning from a team of leading professionals inthe automotive industry, our benefits include:

• Discounted employee vehicle purchase program
• Job-specific coaching & training programs
• Employee wellness & assistance programs
• Employee social events

Buildyour career with a team thatis driven byexcellence,integrityand innovation.