General Manager

COREcruitment Ltd; Richmond; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Extended health benefits

Job summary

A leading recruitment agency is seeking an experienced General Manager to guide operations at a sports facility in Richmond. The successful candidate will provide strategic leadership across departments including restaurant, pro shop, and golf academy. This role entails overseeing financial performance, ensuring customer satisfaction, and enhancing membership growth. Ideal candidates will have over 5 years of leadership experience in hospitality or sports and a strong understanding of the golf industry. Full-time position with benefits.

Qualifications

• 5+ years of leadership experience in golf, sports, retail, or hospitality operations.
• Experience in managing multiple departments and driving financial results.
• Strong understanding of golf, either through playing or industry experience.
• Excellent communication and team leadership skills.
• Ability to work flexible hours including weekends and holidays.

Responsibilities

• Lead and mentor department managers to align with ownership goals.
• Oversee budgeting, forecasting, and KPI performance.
• Drive revenue across various service areas.
• Ensure high service standards and strong member satisfaction.
• Collaborate on marketing initiatives, tournaments, and community partnerships.
• Approve staffing plans, payroll budgets, and major purchasing decisions.

Skills

Leadership in hospitality

Financial management

Team leadership

Communication skills

Golf industry knowledge

Job description

I am hiring on behalf of my client for a new sports-focused opening in Richmond. We are seeking an experienced General Manager to lead overall operations and deliver an exceptional guest and member experience.

Role Overview

The General Manager will provide strategic leadership across all business units including restaurant & bar, pro shop, golf academy, and simulator operations. This role oversees financial performance, department managers, membership growth, customer experience, and community engagement.

Key Responsibilities

• Lead and mentor department managers, ensuring alignment with ownership goals
• Oversee full P&L, budgeting, forecasting, and KPI performance
• Drive revenue across F&B, retail, academy, memberships, and events
• Ensure high service standards and strong member satisfaction
• Collaborate on marketing initiatives, tournaments, and community partnerships
• Approve staffing plans, payroll budgets, and major purchasing decisions

Requirements

• 5+ years leadership experience in golf, sports, retail, or hospitality operations
• Experience managing multiple departments and driving financial results
• Strong understanding of golf (playing or industry experience preferred)
• Excellent communication and team leadership skills
• Ability to work flexible hours including weekends and holidays

Full-time | On-site | Extended health benefits available