General Manager

Natural Factors; Edmonton; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading fitness company is seeking a General Manager to oversee gym operations and deliver exceptional member experiences. This role involves motivating a team, managing schedules, and ensuring financial success while fostering a welcoming environment. The ideal candidate will have experience in the fitness industry and a service-oriented mindset.

Benefits

Bonus based on performance

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Free membership with guest privileges

Qualifications

• Experience in a fitness environment.
• Service-oriented management experience.

Responsibilities

• Foster a welcoming environment for members.
• Manage team schedules and responsibilities.
• Drive business profitability and inspire achievement of targets.

Skills

Service-oriented

Ownership mentality

Growth mindset

Job description

Benefits:

• Bonus based on performance
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development

We Offer

• Competitive Salary: Paid biweekly and based on experience and skillset
• Performance-Based Commission: Monthly payouts based on KPIs (listed pay includes commission)
• Comprehensive Work/Life Balance: Includes paid vacation, sick time, paid holidays, and personal days
• In-House Sales and Leadership Training: Paid training to enhance your skills
• Earn While You Learn: Paid training on Crunch Connected, our platform
• Continuous Mentorship: Guidance from experienced fitness leaders with over 100 years of combined experience
• Employee Perks: Free membership with guest privileges, discounts, and a daily workout built into your schedule
• Career Advancement: Direct path to franchise ownership
• Transparent Communication: Open-door policy with supportive management
• Inclusive Company Culture: Refer-a-friend incentives, free uniforms, manager-of-the-month perks, seminars, conferences, team-building events (including lunches, dinners, workouts), and more!

About Crunch Fitness

• Be part of the greatest growth story in the fitness industry!
• The company is rapidly expanding its club footprint throughout Canada, led by a management team with over 100 years of combined experience in the fitness industry.
• With over 500 locations, Crunch Fitness offers high value at the lowest cost.

Our Core Values

• Communication is Key - Clarity and transparency in processes and expectations
• Leaders Grow Leaders - Empowerment, development, and support through shared commitment
• All In, All The Time - Giving 100% without hesitation
• Challenge Transforms Growth - Embracing challenges as opportunities to learn and grow
• Teamwork and Community - Valuing our team as vital contributors to success and the community

Your Schedule

• Monday through Friday
• Flexible Scheduling

Position Overview

The General Manager is responsible for ensuring seamless gym operations, delivering an exceptional member experience, and maintaining financial success. This leadership role involves motivating and leading a team, with a focus on continuous training and development.

Responsibilities

• Foster a welcoming, friendly environment for members
• Source, interview, and hire team members, building strong, cohesive teams
• Manage team schedules and responsibilities for smooth operations
• Oversee and maintain training standards, coaching team members to improve sales performance
• Develop and coach staff, providing training on policies and practices
• Conduct staff meetings, set goals, and motivate the team around objectives
• Drive business profitability and inspire achievement of targets
• Ensure member concerns are addressed promptly to promote retention
• Monitor staff performance and KPI standards
• Maintain a clean, well-equipped facility
• Manage payroll and staffing levels
• Possess comprehensive knowledge of offerings, amenities, and equipment
• Ensure compliance with policies and maintain operational accuracy
• Monitor inventory and ensure timely restocking

Who You Are

• Experience in a fitness environment
• Service-oriented management experience
• Ownership mentality
• Growth mindset

Apply today! We are a responsive employer.