General Manager

Boston Pizza International, Inc. (New Glasgow); Edmonton; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player in casual dining is seeking a General Manager to lead daily operations and enhance Guest experiences. This role requires exceptional leadership and communication skills to motivate a dynamic team and ensure a thriving workplace culture. As a General Manager, you will implement marketing strategies and foster community relations while maintaining high standards of hospitality. If you are passionate about team development and creating memorable dining experiences, this opportunity is perfect for you. Join a company that values growth, integrity, and community engagement.

Benefits

Flexible scheduling

Career growth opportunities

Community involvement

Scholarship Program

Management training programs

Leadership development conferences

Mentorship initiatives

Respectful culture

Reward and recognition programs

Qualifications

• Exceptional communication and leadership skills are essential.
• Passion for developing and motivating team members.

Responsibilities

• Oversee daily operations to ensure a great Guest experience.
• Develop and implement marketing and community relations programs.
• Champion a fun and safe work environment.

Skills

Leadership

Communication

Organizational Skills

Team Development

Time Management

Education

Bachelor's Degree in Business Management

Management Training Certification

Job description

Overview

General Manager (GM)

General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversee daily operations to ensure a great Guest experience while focusing on achieving goals and budget expectations. They must have exceptional communication skills, leadership experience, and organizational skills to support a dynamic team. Passion for developing and motivating team members and recognizing star performers is essential.

The General Manager will also work to attract Guests by developing and implementing marketing, advertising, public, and community relations programs. They are responsible for ensuring that our most important people, our Guests and team members, have an excellent Boston Pizza experience from start to finish. Demonstrating outstanding leadership, championing a fun and safe work environment, and contributing to a thriving workplace culture are key responsibilities.

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Building relationships and giving back to the local community
• Boston Pizza Scholarship Program *
• Management training programs, leadership development conferences, and mentorship initiatives
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

Responsibilities

What does a successful General Manager look like?

• Leading both Front of House and Heart of House operations, ensuring seamless teamwork
• Leading by example and working alongside team members
• Achieving goals through strong organizational and time management skills
• Building relationships by finding common ground and working cohesively
• Championing the “Foundations of Hospitality”, "Heart of Hospitality," Boston Pizza's Brand Standards, and Food Safety
• Effective communication, sharing goals and challenges, and coaching the team for growth
• Maintaining composure and thriving in a fast-paced environment
• Seeking continuous learning and skill development opportunities

Qualifications

Boston Pizza has been established for over 50 years and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people in a team environment and aim to exceed Guest expectations daily, Boston Pizza is the place for you!