General Manager

Custom Goods Llc; Duncan; On-site; CAD 75,000 - 100,000; Full time

Job summary

A leading company in logistics is seeking a Facility/General Manager to oversee operations in their warehouse located in Duncan, BC. This role involves ensuring efficiency, managing budgets, and leading a team to maximize profitability while maintaining a focus on safety and employee satisfaction. The ideal candidate should possess strong leadership skills and substantial experience in management within a high-volume operational environment.

Qualifications

• 7 years related experience at management level in logistics.
• Proven ability to develop and maintain collaborative relations among all levels of an organization.
• Strong computer literacy is essential.

Responsibilities

• Directs and coordinates activities for optimal efficiency and economy.
• Responsible for the preparation of operating budgets and capital projects.
• Oversees all warehouse equipment purchases and operational procedures.

Skills

Interpersonal skills

Communication skills

Budget management

Negotiation

Leadership

Education

Bachelor's degree (B.A./B.S.)

Tools

MS Office Suite

Warehouse Management Systems

Transportation Management Systems

Job description

Summary/Objective:
In this role, the Facility/General Manager is responsible to directs and coordinate activities for the building they are responsible for obtain optimum efficiency and economy of operations and maximize profits by performing duties personally or through subordinate managers.
Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Participates in formulating and administering company policies, budgets and developing long-range strategies, goals and objectives.
• Reviews analyses of activities, costs (full P&L responsibility), operations, WM systems, and forecast data to determine department or division progress toward stated goals and objectives.
• Confers with executive management staff to review achievements and discuss required changes in goals or objectives resulting from current status and conditions.
• Analyzes department budget requests to identify areas in which reductions can be made. Allocates operating budget. Approves all capital purchases.
• Plans, budgets, and schedules facilities modifications including cost estimates, bid sheets, layouts, and contracts for construction and acquisitions.
• Actively participates and in some occasions, leads the implementation of new customers to include but not limited to; determining rate schedule, negotiating Level of Service agreement, identifying Standard Operating Procedures, etc.
• Actively participates and in some occasions, leads the contract negotiations with current customers.
• Oversees all warehouse equipment purchases. Participates in equipment selection. Budgets and negotiates purchase and leasing contracts.
• Establishes operational procedures for timely and accurate activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current.
• Creates an atmosphere that promotes employee involvement. Communicates regularly with all employees.
• Conducts performance evaluations and recommends promotion, wage increases and other performance related actions such as verbal and written counseling notices, discipline, and termination of employment.
• Establishes and frequently reviews developmental action plans that promote positive growth for the individual and strengthens succession planning initiatives.
• Responsible for cultivating and maintaining the customer relationship. Frequently interacts with customer to ensure satisfaction of customer requirements and requests.
• Responsible for providing a safe and secure work environment where safety of the warehouse staff is the primary focus.
• Strong communication and follow skills that maximize the effectiveness of our enabling services (e.g. Information Systems, Human Resources, Accounting, etc.)
• Responsible for the direction of an exempt staff who will supervise a mixture of company hourly employees and temporary hourly associates. Provides the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Core Behaviors:
Demonstrate to comply with Custom Goods’ Core Behaviors:

• Servant Leadership
• Passion for Excellence
• Integrity
• Resilient
• Intense Safety Focus
• Trust

Required Education and Experience

• Bachelor's degree (B.A./B.S.) from four-year college or university highly preferred; seven years related experience at management level, in logistics; or equivalent combination of education and experience in a high-volume warehouse, preferably cross dock or transloading, distribution, manufacturing or similar environment.

• Prior experience with the preparation of operating budgets, capital improvement projects, cost reduction initiatives and productivity improvement plans.
• Excellent in interpersonal and communication skills, both verbal and written.
• Demonstrate the ability to develop and maintain collaborative relations among all levels of an organization.
• Computer literacy with MS Office Suite essential; prior experience with Warehouse Management Systems or Transportation Management Systems desirable.

AAP/EEO Statement: Custom Goods, LLC is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws.
This commitment extends to all aspects of Custom Goods’ employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.