General Manager

Gottardo Group of Companies; Aurora; On-site; CAD 80,000 - 120,000; Full time

Job summary

A well-established hotel management group is seeking a General Manager for their upcoming Staybridge Suites in Aurora, Ontario. The ideal candidate will possess extensive experience in hotel management, particularly within IHG, and demonstrate strong leadership and operational skills to ensure exceptional guest service and profitability.

Qualifications

• Minimum 5 years of General Manager experience in the hotel industry.
• Experience with IHG and managing extended stay properties is beneficial.

Responsibilities

• Oversee day-to-day staff management and hotel operations.
• Lead and plan strategically to enhance guest satisfaction.
• Manage hotel targets and guest experience.

Skills

Leadership

Strategic Planning

Customer Service

Staff Management

Job description

Gottardo Hotel & Resort Inc. is seeking a General Manager for a new Staybridge Suites and Hotel under construction, opening Summer 2025 in Aurora, Ontario, which is part of the IHG Brand.

The candidate should have a minimum of 5 years of General Manager experience in the hotel industry. It would be beneficial if the candidate has IHG experience and managed an extended stay property.

The areas of responsibility will involve all aspects of operations at the hotel:

• Day-to-day staff management and supervision.
• The General Manager should be an ambassador for the brand and hotel, providing leadership and strategic planning to all departments in support of our service culture, ensure efficient operations of the hotel and guest satisfaction.
• Work very closely with the hotel owner and Head Office.
• Experience dealing with guests and clients.
• To provide revenue budget on a yearly basis and to be reviewed monthly.
• Responsible for managing the hotel’s management team and overall hotel target to deliver an excellent “guest experience”.
• The General Manager would also be required to manage between profitability and guest satisfaction measures.