General Duty Security Guard - Full-Time

Paladin Security; Calgary; On-site; CAD 39,000 - 45,000; Full time

Job summary

Paladin Security in Calgary is seeking a dependable General Duty Security Guard for a full-time on-call role with a 4-on/4-off schedule and 12-hour shifts. You will deploy to various client sites to provide security coverage, assist visitors, and manage incidents across the city.

The position offers on-call base pay of $18.75/hour with deployed rates at $18.75/hour and up, and you must stay reachable by phone and arrive within 60 minutes of a call.

Qualifications

• Alberta Security Licence is required.
• Reliable transportation to travel to client sites across Calgary.
• Reliable mobile phone and ability to stay reachable during shifts.
• Arrive at sites within one hour of notification.
• Work 12-hour shifts on a rotating 4-on/4-off schedule.
• Strong English communication and customer-service mindset.

Responsibilities

• Provide visible, professional security coverage at client sites across Calgary.
• Conduct interior and exterior foot patrols and monitor access control.
• Monitor CCTV systems as required by site post orders.
• De-escalate situations and assist staff, tenants, and visitors.
• Complete detailed incident reports and site logs.
• Promptly communicate operational issues or emergencies to the Operations Control Centre.

Skills

Alberta Security Licence

Customer service

English communication

On-call availability

Education

First Aid and CPR certification (Alberta)

Job description

Posted Thursday, 10/15/2026

Position Overview

If you are a dependable professional looking for a dynamic security role with a structured schedule, this full-time on-call position offers an ideal balance of reliable hours and variety. As a General Duty Security Guard in Calgary, you will act as a key responder, deploying to various client sites across the city to provide security coverage, assist visitors, and manage incidents.

This role offers a predictable 4-days-on, 4-days-off rotation with guaranteed hourly pay during your on-call hours, along with higher rates when deployed to site assignments. It is a great opportunity to gain diverse experience across multiple industries while building a long-term career with an industry leader.

Compensation & Work Schedule

Schedule: 4 days on, 4 days off (12-hour shifts). The schedule alternates between 2 weeks of day shifts (7:00 AM - 7:00 PM) and 2 weeks of night shifts (7:00 PM - 7:00 AM).

On-Call Base Rate: $18.75 per hour while scheduled and on call (not deployed).

Deployed Rate: $18.75 per hour and up, depending on the client site where you are stationed.

Availability Expectations: You must remain reachable by phone throughout your 12-hour shift and be able to arrive at deployed client sites within 60 minutes of receiving a call.

What Success Looks Like

Day-to-Day Responsibilities:

Remain ready and available during scheduled on-call shifts to deploy quickly when notified by Operations.

Provide visible, professional security coverage at assigned commercial, residential, or public client sites across Calgary.

Conduct interior and exterior foot patrols, manage access control, and monitor CCTV systems as required by site post orders.

De-escalate challenging situations calmly and assist client staff, tenants, and visitors with clear, courteous communication.

Complete detailed, accurate incident reports and site daily logs before concluding your deployment.

Promptly communicate operational issues or emergency incidents to the Operations Control Centre.

Over Time:

Master site-specific procedures across a wide variety of client environments.

Demonstrate consistent dependability and professionalism, positioning yourself for specialized site placements and internal promotion opportunities.

Qualifications

Must-Have Requirements:

A valid Alberta Security Licence.

Reliable personal transportation to travel to client sites across all areas of Calgary.

A reliable mobile phone and the ability to remain reachable throughout your shift.

Ability to arrive at assigned Calgary sites within one hour of notification.

Ability to work 12-hour shifts on a rotating 4-on/4-off schedule (alternating days and nights every two weeks).

Strong spoken and written English communication skills.

Strong problem-solving ability and a customer-service-oriented mindset.

Nice-to-Have Qualifications:

Previous experience in security, customer service, or emergency response roles.

Current First Aid and CPR certification from an Alberta recognized proivder.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 - Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.