Security Guard - Healthcare - Casual

Paladin Security; Calgary; On-site; CAD 25,000 - 33,000; Part time

Benefits offered by this job

24/7 Management Support

Paladin University training

Inclusive culture

Job summary

Paladin Security in Calgary seeks a healthcare security professional to provide a visible, supportive presence across hospitals, clinics, and care facilities. You will use calm communication and de-escalation to resolve sensitive situations and protect patients and staff.

This casual/part-time role offers $21.00 per hour, with a minimum of three full days per week, and provides 24/7 leadership support plus ongoing Paladin University training.

Qualifications

• High School Diploma or GED equivalent.

Responsibilities

• Maintaining Facility Safety: Conducting regular patrols to identify safety hazards, unauthorized visitors, unsecured doors, or potential security breaches.
• Access Control & Monitoring: Managing access to restricted medical areas and monitoring CCTV systems to stay ahead of potential issues.
• De-escalation & Support: Responding calmly to emergency calls, alarms, and tense situations, using active listening and conflict resolution skills to diffuse conflict.
• Patient Safety Support: Assisting clinical staff with patient safety monitoring when required, keeping patient dignity and comfort top of mind.
• Accurate Reporting: Writing detailed, objective incident reports and shift logs in a timely manner.

Skills

Interpersonal skills

De-escalation abilities

Communication skills

Education

High School Diploma or GED

Job description

Healthcare security isn't just about protection- it's about creating a safe, welcoming, and reassuring environment for patients, healthcare workers, and visitors. In this role, you will be a visible, supportive presence across hospitals, clinics, and care facilities in Calgary, using calm communication and de-escalation skills to resolve sensitive situations before they escape.

Healthcare settings can be fast-paced and emotionally demanding, but you won't do it alone. Our healthcare leadership team provides 24/7 real-time guidance and support to help you manage risks safely and confidently while building a schedule that fits your life.

Pay and Schedule

Pay Rate: $21.00 per hour

Position Type: Casual / Part-Time

Availability Requirement: Minimum 3 full days of availability per week, with flexibility to work either day or night shifts on those days. You will pick up open shifts within the availability you provide.

What Success Looks Like

On a day-to-day basis, success in this role means balancing vigilant security work with exceptional service and empathy. You will be responsible for:

Maintaining Facility Safety: Conducting regular patrols to identify safety hazards, unauthorized visitors, unsecured doors, or potential security breaches.

Access Control & Monitoring: Managing access to restricted medical areas and monitoring CCTV systems to stay ahead of potential issues.

De-escalation & Support: Responding calmly to emergency calls, alarms, and tense situations, using active listening and conflict resolution skills to diffuse conflict.

Patient Safety Support: Assisting clinical staff with patient safety monitoring when required, keeping patient dignity and comfort top of mind.

Accurate Reporting: Writing detailed, objective incident reports and shift logs in a timely manner.

Requirements (Must-Haves)

High School Diploma or GED equivalent.

Minimum availability of 3 full days per week, with flexibility to take either day or night shifts.

Strong interpersonal skills with a proven ability to communicate clearly and de-escalate emotional or high-stress situations.

Physical ability to remain on your feet for extended periods, walk long distances across facilities, and respond quickly to emergencies.

Emotional resilience and the ability to maintain composure in complex healthcare environments.

Ability to work well independently and alongside healthcare facility staff.

Nice-to-Haves

Valid Alberta Security Services and Investigators Act (SSIA) Security Worker Licence.

Valid First Aid and CPR certification.

Previous experience in security, customer service, or healthcare support roles.

What We Offer

24/7 Management Support: Real-time help and guidance from experienced managers who understand healthcare security.

Professional Growth: Free specialized training through Paladin University to build your skills and help you advance into leadership or specialized roles.

An Inclusive Culture: As a Great Place To Work Certified workplace, we focus on respect, team support, and celebrating diverse perspectives.

Why Join Our Team?

Paladin Security: Great Place To Work Certified 2026 - Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.