Security Guard - Healthcare

Paladin Security; Town of Valleyview; On-site; CAD 34,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Life insurance

Paid vacation time

Training program

On-call incentives

Recognition programs

Job summary

Paladin Security is seeking a healthcare security officer in Valleyview, AB. The role focuses on protecting patients, staff and visitors in a community hospital setting, with a calm, professional presence and effective de‑escalation skills.

You will respond to emergency codes and document incidents accurately, while supporting campus operations and patient care. This on‑site position offers competitive wages and growth opportunities.

Qualifications

• Must live within 30 minutes of Valleyview, AB.
• Full availability to work a varied schedule, including days, evenings, nights, overnights, and weekends (7 days a week).
• Ability to obtain an Alberta Security License.
• Valid Class 5 driver’s license and access to a reliable personal vehicle.
• Physical ability to walk long distances and navigate stairs.
• Strong written and spoken communication skills to write reports and interact under pressure.
• Authorization to work in Canada.

Responsibilities

• Patrol hospital premises on foot to maintain a visible, reassuring presence.
• Assist staff, patients, and visitors with directions and customer service.
• De-escalate tense situations using calm, professional communication.
• Respond promptly to emergency codes, alarms and requests for assistance.
• Document incidents clearly in reports and site logs.

Job description

Full-time Valleyview, AB On-site CA$25 - CA$26.50/hr

Posted Thursday, 10/15/2026

Role Overview

Healthcare security is more than maintaining safety—it is about supporting individuals during some of their most vulnerable moments. In this role, you will help protect patients, clinical staff, and visitors in a community hospital environment. You will serve as a calm, professional presence, de-escalating tense situations, responding to emergency calls, and ensuring a safe space for healthcare delivery.

This position provides meaningful, hands‑on experience in de‑escalation, emergency response, and patient interaction. It is an ideal role if you care about community service, or if you are seeking a strong foundation for a future career in policing, corrections, or advanced security operations.

Pay Rate: $26.01 per hour, plus a $1,000 bonus.

What Success Looks Like

Success in this role relies on empathy, physical stamina, and strong judgement under pressure.

Day‑to‑Day

• Maintain a visible, reassuring presence by conducting regular foot patrols (walking up to 18-20 km per shift and climbing stairs).
• Assist hospital staff, patients, and visitors with clear directions, friendly customer service, and respectful communication.
• De‑escalate high‑stress situations with patience, diplomacy, and sound conflict‑management techniques.
• Respond promptly to emergency codes, alarms, and requests for assistance from clinical staff.
• Maintain confidentiality while documenting incidents clearly and accurately through detailed written reports and site logs.

Over Time

• Build strong, trust‑based relationships with healthcare staff and site leadership.
• Master healthcare safety protocols, crisis management, and site‑specific emergency response procedures.
• Develop advanced skills in conflict management that prepare you for leadership or advanced roles within our organization.

What You Need (Must‑Haves)

• Must live within 30 minutes of Valleyview, AB.
• Full availability to work a varied schedule, including days, evenings, nights, overnights, and weekends (available 7 days a week).
• Ability to obtain an Alberta Security License.
• Valid Class 5 driver’s license and access to a reliable personal vehicle.
• Physical ability to walk 18-20 km per shift and navigate stairs regularly.
• Strong written and spoken communication skills to write thorough reports and interact professionally under pressure.
• Authorization to work in Canada.

Nice‑to‑Haves

• Current, valid Alberta Security License.
• Previous experience in security, healthcare, customer service, or emergency services.
• Current First Aid and CPR certification.
• Comprehensive medical and dental coverage.
• Life insurance and paid vacation time.
• Travel incentives and premium wages for on‑call assignments.
• Paid, extensive training and continuous professional development.
• Clear pathways for internal promotion and career progression.
• Employee recognition programs.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 - Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI‑based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all‑inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.