gas station supervisor

Esso; Drumheller; On-site; CAD 42,000 - 52,000; Full time

Job summary

Esso in Drumheller, Alberta seeks a Retail Supervisor for its on-site retail service establishment. The role involves supervising staff, assigning duties, scheduling, and ensuring smooth operations at the physical location.

The ideal candidate will have a Bachelor's degree and 1 year to less than 2 years of experience, with strong communication and organizational skills and proficiency in MS Outlook.

Qualifications

• Bachelor's degree required.

Responsibilities

• Supervise staff (apprentices, stage hands, design team, etc.).
• Assign sales workers to duties.
• Hire and train or arrange for training of staff.
• Establish work schedules.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve issues from customers, shortages or requests.
• Organize and maintain inventory.
• Supervise and coordinate activities of workers.
• Manage cash.
• Conduct performance reviews.
• Supervise office and volunteer staff.

Skills

Staff supervision

Customer service

Scheduling

Hiring and training

Cash handling

Performance reviews

Education

Bachelor's degree

Tools

MS Outlook

Job description

Overview

Languages

English

Education

• Bachelor's degree

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail service establishment

Responsibilities

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 3-4 people

Experience and specialization

Computer and technology knowledge

• MS Outlook

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Excellent written communication
• Initiative
• Judgement
• Ability to multitask

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

• Offers mentorship, coaching and/or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and/or networking opportunities for mature workers

Supports for visible minorities

• Offers mentorship programs that pair members of visible minorities with experienced employees