Gallery Host: Front Desk & Guest Experience

Crescent Hotels & Resorts; Ottawa; On-site; CAD 27,552 - 30,307; Full time

Benefits offered by this job

Healthcare benefits

RSP matching

Flexible scheduling

Discounts at Crescent properties

Free parking

50% dining discount

Job summary

Crescent Hotels & Resorts in Ottawa is seeking a friendly Gallery Host to join our guest-focused team. You will welcome guests, assist with check-in/out, and help create memorable experiences at our property.

A background in hospitality or customer service is helpful; familiarity with basic computer programs (Word/Excel) and hotel systems such as Opera is a plus. Flexible AM/PM shifts and a positive, service-first attitude are key.

Qualifications

• Previous customer service experience (hotel experience is an asset).
• Familiarity with front desk or food & beverage roles preferred.
• Proficient with basic computer programs (Word/Excel) and hotel systems like Opera.

Responsibilities

• Greet guests with a friendly, service-driven approach.
• Assist with front desk tasks and guest requests to uphold excellent service.
• Support hotel operations to ensure smooth guest experiences.

Skills

Customer service

Team player

English communication

Opera PMS

Tools

MS Word

MS Excel

Job description

Crescent Hotels & Resorts in Ottawa is seeking a friendly Gallery Host to join our guest-focused team. You will welcome guests, assist with check-in/out, and help create memorable experiences at our property.

A background in hospitality or customer service is helpful; familiarity with basic computer programs (Word/Excel) and hotel systems such as Opera is a plus. Flexible AM/PM shifts and a positive, service-first attitude are key.