Gallery Host - Front Desk

The Crescent Hotels Group; Ottawa; On-site; CAD 27,552 - 28,929; Full time

Benefits offered by this job

Competitive wages

Benefit plan

RRSP matching

Flexible scheduling

Property discounts

Free parking

Dining discount

Job summary

Crescent Hotels & Resorts in Ottawa, ON is seeking a friendly Gallery Host to join our front-of-house team. You will help create memorable guest experiences, assist guests with inquiries, and support daily operations in a fast-paced hotel environment.

We offer starting wages around 20.07 CAD per hour, with scheduled increases after 3 and 6 months. Eligible associates receive a comprehensive benefit plan, RRSP matching, flexible scheduling, North America property discounts for you and family,

Qualifications

• Experience in customer service, hospitality preferred.
• Ability to lift up to 20 lbs and stand long shifts.
• Proficient with Word and Excel; familiarity with hotel software is a plus.

Skills

Customer service

Team player

English communication

Basic computer skills

Education

Smart Serve certification

Food Handler certification

Tools

Opera PMS

Job description

Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join us on our Gallery Host team. We are committed to providing you with:

• Highly competitive wages starting at $20.07/ hour for the first 0–3 months, increasing to $20.40/hour after 3–6 months, and $20.87/hour after 6 months of employment.
• An exceptional benefit plan for eligible associates & your family members
• RSP matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members
• Free parking and 50% off in our dining establishment.

Does this sound like you?

You’re a friendly, service-driven team player who enjoys creating memorable guest experiences. You have previous customer service experience (hotel experience is an asset), and any background in Front Office or Food & Beverage would be a bonus. You’re comfortable using basic computer programs like Word and Excel, and experience with Opera or other hotel operating systems is a plus.

You’re at least 18 years old, able to lift, pull, and push up to 20 lbs, and communicate clearly in English (bilingualism is an asset). You’re flexible to work AM and PM shifts, including weekends and holidays. You either have — or are willing to obtain within 30 days of hire — Smart Serve and Food Handler certifications.

We welcome applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

This posting represents a current vacancy and Crescent Hotels & Resorts does not use artificial intelligence to screen, assess, and/or select applicants.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture

Source: Crescent Hotels & Resorts