Furniture Repair Technician

Ashley Canada - The Dufresne Group; Edmonton; On-site; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Market competitive wages

Comprehensive benefits plan

Employer Sponsored Retirement Savings

Career growth and development

Family-oriented environment

Job summary

Ashley Canada - The Dufresne Group is seeking a Repair Technician to service Edmonton and surrounding areas. The role involves furniture repair, including refinishing, upholstery, and color matching, with regular regional travel and occasional overnights. A company vehicle and gas card are provided.

You will inspect and repair furniture, support guests with in-home repairs, and maintain vehicles and paperwork while adhering to WHMIS and safety standards. Prior warehouse experience is a plus.

Qualifications

• Two years of hands-on furniture repair experience, including upholstery and refinishing.
• High School diploma or equivalent required.
• Proficiency with MS Office and ability to learn in-house systems.

Responsibilities

• Inspect and repair furniture to restore to like-new condition.
• Perform in-home repairs for guests, with focus on customer service.
• Follow safety practices including WHMIS and proper handling of solvents.
• Document service reports and inventory movements; support PIT tracking.
• Keep service vehicle tidy, stocked and report mechanical issues.
• Attend training on furniture service topics and validate repair parts.

Skills

Furniture repair

Upholstery

Wood refinishing

Leather repairs

Color matching

Microsoft Office

Education

High School diploma

Tools

In-house inventory system

Microsoft Office

Job description

Edmonton Distribution Centre
11343 189 St NW
Edmonton, AB T5S 0A9, CAN

Description

Are you a pro at fixing and refinishing furniture? Are you ready to take on a role at our bustling distribution center and in our guest's homes? If so, we want you to join our team!

We are looking for a Repair Technician who is flexible and able to travel for overnight trips during the work week to support our operations throughout Edmonton and surrounding areas, including Red Deer. This role will be based in Edmonton but requires regular regional travel and occasional overnight stays based on business needs. To support this travel, a company vehicle and gas card will be provided, ensuring you have the resources needed to safely and efficiently serve our teams and Guests across the region.

Ashley Canada - The Dufresne Group is committed to investing in our team members; we offer:

• Market competitive wages;
• Comprehensive benefits plan and excellent employee discounts;
• Employer Sponsored Retirement Savings Plan;
• Career growth and continuous development;
• Respectful and family-oriented working environment with strong company values.

As the Furniture Service Technician you will have the opportunity to:

• Inspect furniture to determine if it needs parts replaced or if it’s repairable to top-notch condition.
• Work your magic to restore damaged furniture to like-new conditions within a set timeframe, using proven techniques, including refinishing, reupholstery, painting, etc. This includes wood, fabric, leather, and metal pieces.
• Support guests with in-home repairs in a friendly and helpful way, listening to their needs and questions and responding quickly.
• Understand and follow all safe work practices and rules, including WHMIS.
• Document and complete service reports and paperwork, including inventory control information.
• Support the Quality Control Coordinator in the completion of Product Issue Tracking (PIT)
• Keep your service vehicle clean, organized, and stocked with repair materials, and communicate any issues (mechanical or otherwise) on the service vehicles.
• Attend training on furniture service topics.
• Inspect and validate the repair parts.

What we're looking for:

• High School diploma with two years of hands-on experience in furniture repair, including upholstery, leather repairs, and wood refinishing. Experience with other materials and color matching is a plus!
• Previous warehouse experience is an asset.
• Good computer skills with working knowledge of Microsoft Office products and the ability to learn in-house computer programs, including the in-house inventory management system.
• Good verbal and written communication skills.
• Some exposure to working with solvents is an asset.
• Good physical condition with ability to lift and carry objects of 50-100 pounds.
• Valid Class 5 Driver's license with clean driver's abstract.
• Able to conduct physical work in warm and cold conditions.
• Ability to operates various equipment (dock levellers, hand trucks, cardboard baler and reach truck, etc.)
• Comfortable with flexible schedule requirements, including evenings and weekends.