Furniture Repair Technician

Ashley Canada - The Dufresne Group; Calgary; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive benefits plan

Employer Sponsored Retirement Savings

Career growth and development

Family-oriented environment

Job summary

Ashley Canada - The Dufresne Group is seeking a Repair Technician for our Calgary Distribution Centre. You will travel regionally to support operations throughout Calgary and surrounding areas, with a company vehicle provided for overnight stays as needed.

You will inspect, repair, and restore furniture to like-new condition using refinishing, upholstery, painting, and related techniques. A high school diploma and hands-on repair experience are essential, with strong customer service skills and

Qualifications

• Two years of hands-on experience in furniture repair, including upholstery, leather repairs, and wood refinishing.
• Proficient computer skills with MS Office and ability to learn in-house systems.

Responsibilities

• Inspect furniture to determine repair needs and parts required.
• Restore damaged pieces to like-new condition using refinishing, upholstery, painting, etc.
• Support guests with in-home repairs in a friendly and helpful way.
• Follow WHMIS and safe work practices.
• Document and complete service reports and inventory paperwork.
• Support PIT with product issue tracking and keep the service vehicle stocked.
• Attend training on furniture service topics.
• Inspect and validate repair parts.

Skills

Furniture repair

Upholstery

Wood refinishing

Leather repair

Color matching

Customer service

Drivers license

Education

High School diploma

Job description

Calgary Distribution Centre
65 5805 76 Ave SE
Calgary, AB T2C5L8, CAN

Are you a pro at fixing and refinishing furniture? Are you ready to take on a role at our bustling distribution center and in our guest’s homes? If so, we want you to join our team!

We are looking for a Repair Technician who is flexible and able to travel for overnight trips during the work week to support our operations throughout Calgary and surrounding areas, including Lethbridge, Medicine Hat, and Red Deer. This role requires regular regional travel and occasional overnight stays based on business needs. To support this travel, a company vehicle and gas card will be provided, ensuring you have the resources needed to safely and efficiently serve our teams and Guests across the region.

Ashley Canada - The Dufresne Group is committed to investing in our team members; we offer:

• Market competitive wages;
• Comprehensive benefits plan and excellent employee discounts;
• Employer Sponsored Retirement Savings Plan;
• Career growth and continuous development;
• Respectful and family-oriented working environment with strong company values.

As the Furniture Service Technician you will have the opportunity to:

• Inspect furniture to determine if it needs parts replaced or if it’s repairable to top-notch condition.
• Work your magic to restore damaged furniture to like-new conditions within a set timeframe, using proven techniques, including refinishing, re-upholstery, painting, etc. This includes wood, fabric, leather, and metal pieces.
• Support guests with in-home repairs in a friendly and helpful way, listening to their needs and questions and responding quickly.
• Understand and follow all safe work practices and rules, including WHMIS.
• Document and complete service reports and paperwork, including inventory control information.
• Support the Quality Control Coordinator in the completion of Product Issue Tracking (PIT)
• Keep your service vehicle clean, organized, and stocked with repair materials, and communicate any issues (mechanical or otherwise) on the service vehicles.
• Attend training on furniture service topics.
• Inspect and validate the repair parts.

What we're looking for:

• High School diploma with two years of hands-on experience in furniture repair, including upholstery, leather repairs, and wood refinishing. Experience with other materials and color matching is a plus!
• Previous warehouse experience is an asset.
• Good computer skills with working knowledge of Microsoft Office products and the ability to learn in-house computer programs, including the in-house inventory management system.
• Good verbal and written communication skills.
• Some exposure to working with solvents is an asset.
• Good physical condition with ability to lift and carry objects of 50-100 pounds.
• Valid Class 5 Driver's license with clean driver's abstract.
• Able to conduct physical work in warm and cold conditions.
• Ability to operates various equipment (dock levellers, hand trucks, cardboard baler and reach truck, etc.)
• Comfortable with flexible schedule requirements, including evenings and weekends.