Functional Analyst

CoFoMo Inc.; Montreal (administrative region); Hybrid; CAD 70,000 - 95,000; Full time

Job summary

CoFoMo Inc. seeks a qualified SF administrator to analyze business needs, translate them into precise specifications, and drive SuccessFactors configurations.

The role involves testing changes, troubleshooting issues, and maintaining comprehensive documentation while collaborating with customers and colleagues across Canada. Fluency in French and English is essential for daily tasks, communications, and documentation.

Qualifications

• Bachelor's degree in computer science, information systems, or a similar technical discipline.
• 3–5 years of experience with the SuccessFactors system.
• Knowledge of Boomi is an asset.
• Master the identification and resolution of technical and functional problems.
• Strong interpersonal & communication skills to explain technical concepts to non-technical users.
• Fluency in French and English for daily tasks and professional communication.

Responsibilities

• Analyze business needs and translate them into clear and detailed functional specifications.
• Customize and configure the SuccessFactors system to meet needs while applying best practices and ensuring integration with other systems.
• Test and validate configurations and features to ensure changes meet end-user requirements.
• Support, analyze and solve functional issues encountered by end users.
• Develop and maintain documentation related to configurations, features, and integrations.

Skills

SuccessFactors

Troubleshooting

Communication skills

Interpersonal skills

Teamwork

Bilingual English-French

Education

Bachelor's degree in computer science, information systems, or a similar technical discipline

Tools

Boomi

Job description

Here's a brief overview of the tasks and responsibilities you'll have :

• Analyze business needs and translate them into clear and detailed functional specifications;
• Customize and configure the SuccessFactors system to meet specific needs while applying best practices and ensuring process consistency and integration with other systems;
• Test and validate configurations and features to ensure that changes meet end-user requirements;
• Support, analyze and solve functional issues encountered by end users;
• Develop and maintain documentation related to configurations, features, and integrations.

The profile you are looking for is as follows:

• Bachelor's degree in computer science, information systems, or a similar technical discipline;
• Have three (3) to five (5) years of experience working with the SuccessFactors system;
• Know Boomi (an asset);
• Master the identification and resolution of technical and functional problems;
• Demonstrate strong interpersonal skills in order to collaborate effectively and clearly communicate technical concepts to non-technical users;
• Demonstrate teamwork, initiative, enthusiasm and a solution-oriented approach;
• This position requires fluency in French and English for daily tasks, understanding documentation, and professional communication with customers, suppliers, and colleagues across Canada. French and English language skills are essential, both oral and written.