Fully Remote E-commerce Operations Assistant

Placements24

Kimberley

Hybrid

CAD 22,000 - 34,000

Full time

6 days ago

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Benefits offered by this job

Fully remote

Flexible hours

Growth opportunities

Job summary

Placements24 is seeking a detail-oriented Remote E-commerce Assistant to support online retail operations from home. You will manage product listings, process orders, handle customer inquiries, and assist with website maintenance.

The ideal candidate is tech-savvy, organized, and comfortable working in a virtual team. This role offers flexibility, ongoing learning, and room to grow within the e-commerce and digital marketing space.

Qualifications

Experience in e-commerce or customer service.
Proficient with computers and learning new software.
Strong organizational skills and attention to detail.
Good written and verbal communication.
Ability to work independently in a remote environment.
Familiarity with online marketplaces and social media.

Responsibilities

Assist with uploading and updating product listings on the e-commerce website, ensuring accuracy of descriptions, pricing, and images.
Process online orders, manage shipping logistics, and track order fulfillment.
Respond to customer inquiries via email, chat, or phone, providing excellent customer service.
Monitor website performance and identify any technical issues or user experience problems.
Assist in creating and scheduling social media content to promote products and engage customers.
Perform general administrative tasks to support the e-commerce team.