Full-Time Receptionist

Tierney Stauffer LLP; Ottawa; On-site; CAD 35,000 - 45,000; Full time

Job summary

Tierney Stauffer LLP in Ottawa seeks a permanent, full-time receptionist to join our team. The ideal candidate will handle phone calls, greet clients, process documents, and support internal coordination with strong organizational and communication skills. Experience in a law firm or professional office is preferred.

English fluency is essential, and LEAP software knowledge is a plus. Bilingualism is an asset but not required; we value a collaborative, client-focused approach to a fast-paced

Qualifications

• Prefer three or more years of experience as a receptionist or equivalent.
• Prior work experience in an office environment is highly desirable.
• Prior work experience in a law firm or equivalent environment would be a major asset.
• A passionate commitment to client relations.
• High English fluency in both oral and written.
• Strong organization, communication, and relationship-building capabilities
• Ability to prioritize tasks efficiently.
• A strong, collaborative player that works and plays well in the highly connected Tierney Stauffer team culture.
• Bilingualism is an asset but not required. Fluency in additional languages is also an asset.

Responsibilities

• Answering and directing phone calls.
• Greeting and announcing clients.
• Monitoring emails and faxes.
• Entering various types of file charges and processing credit card payments.
• Sending and receiving documents electronically or via mail or courier.
• Helping provide internal coordination.
• Other administrative tasks.

Skills

Oral communication

Written communication

Organization

Relationship building

Multi-tasking

English fluency

Bilingualism asset

Tools

LEAP software

Job description

Expected Compensation: The compensation for this position is expected to be $35,000 to $45,000 depending upon experience.Tierney Stauffer compensation model includes bonus program for up to 10% of base salary.

About Our Firm

For over 40 years, Tierney Stauffer has worked with clients in the greater Ottawa and Eastern Ontario region providing legal service across multiple practice areas. We pride ourselves on our high level of experience and integrity throughout all our client interactions and our determination in providing reliable legal advice and representation.

Position Overview

We are seeking a permanent, full-time receptionist with reception desk experience to join the team at our Ottawa office.

The ideal candidate will have excellent oral communication and computer skills and must be able to multi-task and work well in a fast-paced work environment. Knowledge of LEAP software is an asset.

This is an ideal position for someone who has strong interpersonal and organizational skills and welcomes the opportunity to work hard and have fun while doing so.

Job Duties

• Answering and directing phone calls.
• Greeting and announcing clients.
• Monitoring emails and faxes.
• Entering various types of file charges and processing credit card payments.
• Sending and receiving documents electronically or via mail or courier.
• Helping provide internal coordination.
• Other administrative tasks.

Qualifications & Skills

• Prefer three or more years of experience as a receptionist or equivalent.
• Prior work experience in an office environment is highly desirable.
• Prior work experience in a law firm or equivalent environment would be a major asset.
• A passionate commitment to client relations.
• High English fluency in both oral and written.
• Strong organization, communication, and relationship-building capabilities
• Ability to prioritize tasks efficiently.
• A strong, collaborative player that works and plays well in the highly connected Tierney Stauffer team culture.
• Bilingualism is an asset but not required. Fluency in additional languages is also an asset.

Recruitment & Technology Disclosure

• Application Screening: Please note that our firm does not use automated artificial intelligence (AI) systems or machine learning algorithms to screen, score, or filter applicants for this position. All resumes are reviewed directly by our administrative team and hiring partners.
• Candidate Communication: In accordance with provincial transparency timelines, all candidates selected for an interview will be formally notified of the final hiring status or decision within 45 days of their last interview.

Accessibility and Accommodation (AODA Statement)

Tierney Stauffer is committed to fostering an inclusive, barrier-free, and accessible recruitment environment. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, we will provide reasonable accommodations to applicants with disabilities at all stages of the hiring process.

If you require any accommodations, adaptive materials, or communication formats during the application, interview, or assessment process, please contact Jason Hergert directly at [e-mail]. We will work with you individually to accommodate your needs confidentially.