Full-time Passenger Experience Representative

GardaWorld; Charlottetown; On-site; CAD 28,000 - 30,000; Full time

Benefits offered by this job

Continuing education

Flexible schedules

Career growth

Uniform provided

Full-time & part-time opportunities

Job summary

GardaWorld is seeking a Passenger Experience Representative to deliver excellent customer service, greet and assist visitors, and manage access control in environments such as office towers, hotels, and shopping centers.

The role emphasizes security guard duties including patrols, incident reporting, first aid coordination, and collaboration with emergency teams. GardaWorld offers training, flexible shifts, full-time and part-time opportunities, and uniforms provided.

Qualifications

• Authorized to work in Canada
• Hold a valid security license
• First aid certification an asset
• Exceptional customer service skills
• Proficient in basic phone & computer skills

Responsibilities

• Greet visitors and check identification
• Manage access control
• Conduct foot patrols to identify risks
• Inspect security equipment and report maintenance needs
• Perform computer tasks
• Address incidents, provide first aid, and coordinate with emergency teams
• Write incident reports and communicate security concerns
• Answer questions in person or by phone

Skills

Exceptional customer service skills

First aid certification an asset

Proficient in basic phone & computer

Education

Security license

Job description

Passenger Experience Representative

Business Unit: Security Services
Career Area: Security Guard
Location:
Charlottetown, Nova Scotia, CA, C1C 1N2

Passenger Experience Representative

What matters most in a role like this is your ability to engage with people easily and make them feel confident in your ability to help them.

As a Concierge Security Guard, there is a high focus on customer service since you will be working with people all shift, in environments such as office towers, hotels, shopping centers, etc.

What's in it for you?

• Hourly wage of $ 20.25
• We will invest in you, covering the costs of continuing education through GardaWorld Academy
• Flexible schedules with various shifts available
• Career growth opportunities at GardaWorld
• Full-time & part-time opportunities
• Uniform provided at no cost

Passenger Experience Representative

• Customer service duties like welcome, check identification, and guide visitors
• Manage access control
• Conduct foot patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Perform computer tasks
• Address incidents, provide first aid, and coordinate with emergency teams
• Write incident reports and communicate security concerns
• Answer questions in person or by phone

Qualifications for {Skill} Security Guard

• Be authorized to work in Canada
• Hold a valid security license
• First aid certification an asset
• Exceptional customer service skills
• Proficient in basic phone & computer skills

This could be more than a job! If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance and even casual roles available.

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.

Job Segment:

Customer Service Representative, Customer Service