Full-Time Customer Service Guard - Educational Facility

GardaWorld; Toronto; On-site; CAD 22,000 - 31,000; Full time

Benefits offered by this job

Education funding via GardaWorldAcadem

Uniform provided at no cost

Career growth opportunities

Job summary

GardaWorld is seeking a Full-Time Customer Service Security Guard for a post-secondary education facility in Toronto. You will welcome visitors, verify IDs, control access, perform patrols, monitor security systems, and respond to incidents with first aid when needed.

Strong customer service experience and a valid Ontario security license are required. We offer GardaWorld Academy education coverage, uniform provision, and opportunities for career growth.

Qualifications

• Must be legally authorized to work in Canada.
• Must hold a valid Ontario Security Guard License.
• Must have a WSIB Approved First Aid & CPR Level C Certification.
• Proficient in basic phone and computer skills.
• Minimum 1 year experience working in a customer service or concierge role.

Responsibilities

• Welcome visitors, verify ID, and provide directions.
• Control building access.
• Conduct foot patrols to identify risks.
• Check security equipment and report issues.
• Complete computer-based monitoring and reports.
• Respond to incidents and provide first aid.
• Write incident reports and communicate concerns.
• Answer questions in person and by phone.

Skills

Customer service experience

Phone & computer skills

Education

Ontario Security Guard License

WSIB First Aid & CPR Level C Certification

Legal authorization to work in Canada

Job description

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Full-Time Customer Service Guard - Educational Facility

Business Unit: Security Services

Career Area: Security Guard

Location: Toronto, Ontario, CA

Ready to suit up as a Customer Service Security Guard

What matters most in a role like this is your ability to engage with people easily and make them feel confident in your ability to help them.

As a Campus Customer Service Security Guard, there is a high focus on customer service since you will be working with students, professors, and the general public in a post-secondary institution located at Toronto, ON, M5B 1Y2.

What's in it for you?

• Hourly wage: $19.18
• We will invest in you, covering the costs of continuing education through GardaWorld Academy
• Full-Time Schedule : Must be available Monday to Sunday 8AM-8PM and 8PM-8AM (12-hour continental rotation schedule (2 weeks days and 2 weeks nights)
• Location: M5B 1Y2
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities for Customer Service Security Guard

Welcome visitors, verify ID, and provide directions

Control building access

Conduct foot patrols to identify risks

Check security equipment and report issues

Complete computer-based monitoring and reports

Respond to incidents and provide first aid

Write incident reports and communicate concerns

Answer questions in person and by phone

Qualifications for Customer Service Security Guard

• Must be legally authorized to work in Canada
• Must hold a valid Ontario Security Guard License
• Must have a valid WSIB Approved First Aid & CPR Level C Certification
• Proficient in basic phone & computer skills
• Minimum 1 year experience working in a customer service or concierge role

This posting is for a position that is currently vacant within the organization.

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.

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