Full-Time Customer Service Expert (Paid Training)!

AllianceOne (Canada); Toronto; On-site; CAD 20,002 - 28,488; Full time

Job summary

AllianceOne (Canada) is hiring a Customer Service representative for their Call Centre in Toronto. The role involves connecting with customers to resolve account issues and offering beneficial solutions. Candidates must possess strong communication skills and be self-motivated.

The position offers a pay rate of $17.60 per hour for 37.5 hours per week, Monday to Friday, with the opportunity to earn extra on Canadian holidays.

Qualifications

• Prior customer service experience, preferably in a call center.
• Professional verbal communication skills are essential.
• Strong ability to navigate multiple systems while speaking with customers.

Responsibilities

• Connect with customers to resolve account issues.
• Provide beneficial solutions for both customers and the organization.

Skills

Customer service experience

Professional verbal communication

Problem-solving

Time management

Negotiation skills

Typing/keyboarding skills

Job description

Job Description

Now Hiring – Customer Service – Call Centre Health Care Support. The role involves connecting with customers to resolve account issues and provide solutions beneficial for both customers and our organization.

Compensation & Hours

Pay: $17.60 per hour.

Hours: 37.5 hours per week (Monday‑Friday). Must be available for any shift between 8:00am – 7:30pm. No weekends. Opportunity to earn extra money on Canadian holidays.

Location

75 Eglinton Ave E, Toronto, ON M4P3A4 (Yonge & Eglinton).

Qualifications

• Prior customer service experience (call center experience is a plus)
• Professional verbal communication skills
• Outstanding attendance & work ethic
• Strong ability to navigate multiple systems while speaking with customers
• Self‑motivated
• Problem‑solving and critical thinking
• Proficient in time management
• Negotiation skills
• Goal‑oriented
• Good typing/keyboarding skills
• Ability and openness to work professionally with a diverse customer base
• Works well in a team setting
• A criminal background check is required (#ZRPSG)

Equal Opportunity Employment

AllianceOne is an equal opportunity employer. Our organizational values stress the importance of diversity, fairness, and trust. We will accommodate candidates in accordance with the Ontario Human Rights Code for all employment activities, including the recruitment process. AllianceOne Ltd. is committed to accommodating persons with disabilities throughout both external and internal recruiting activities. Applicants requesting accommodation will be consulted about their needs and appropriate accommodation will be provided.