Front Store Operations & People Lead

Shoppers Drug Mart; Windsor; On-site; CAD 25,000 - 30,000; Full time

Job summary

Shoppers Drug Mart in Windsor, Ontario, seeks an experienced retail leader to assist the Front Store Manager in managing store resources and driving the customer experience. You will help oversee staffing, wage administration and to maintain store standards across operations.

The role emphasizes leadership, coaching, and collaboration with the management team to deliver strong business results and customer satisfaction in a fast-paced environment.

Qualifications

• Previous retail management experience.
• Demonstrated ability to drive the business, lead by example and support corporate programs.
• Works effectively with management team.
• Superior interpersonal, coaching and communication skills.
• Business and financial acumen.
• Relationship builder with key internal and external agencies.

Responsibilities

• Maintain Store Standards to optimize customer experience and store profitability.
• Collaborate with Management Team to ensure Store Standards are maintained 100% of the time.
• Assist with labour scheduling and workforce management to maximise productivity.
• Ensure staffing levels are adequate to operate the business.
• Assist with hiring and wage administration within guidelines.

Skills

Retail management

Leadership

Customer service

Budgeting

Staff scheduling

Communication

Job description

Shoppers Drug Mart in Windsor, Ontario, seeks an experienced retail leader to assist the Front Store Manager in managing store resources and driving the customer experience. You will help oversee staffing, wage administration and to maintain store standards across operations.

The role emphasizes leadership, coaching, and collaboration with the management team to deliver strong business results and customer satisfaction in a fast-paced environment.