Front Store Manager in Training - Lead & Elevate Teams

Shoppers Drug Mart; Wasaga Beach; On-site; CAD 56,000 - 68,000; Full time

Benefits offered by this job

Discount program

Flexible schedules

Academy training

Job summary

Shoppers Drug Mart in Ontario is seeking a Front Store Manager to lead the non-pharmacy front store operations, drive customer experience and store profitability. You will oversee staffing, scheduling, standards adherence and financial performance with a focus on core values and community service.

Responsibilities include coaching staff, implementing company programs, and achieving targets while maintaining high standards of service in Barrie/Wasaga/Collingwood locations.

Qualifications

• Minimum 5 years of retail management experience.
• Strong leadership and communication skills.
• Strong financial acumen and ability to manage labor and expenses.
• Ability to drive business and support corporate programs.
• Excellent relationship building with internal and external partners.

Responsibilities

• Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability.
• Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom.
• Manages labour scheduling and leverages Work Force Management (WFM) to maximize labour productivity.
• Ensures staffing levels are adequate to effectively operate the business.
• Hires and/or supports hiring for all departments, excluding Pharmacy.
• Maintains wage administration within SLPH guidelines.
• Conducts probationary reviews for new hires and annual staff performance reviews.
• Manages staff performance through ongoing coaching, action planning, and follow-up.

Skills

Leadership

Staff coaching

Budgeting

Labor scheduling

Customer service

Tools

WFM

Job description

Shoppers Drug Mart in Ontario is seeking a Front Store Manager to lead the non-pharmacy front store operations, drive customer experience and store profitability. You will oversee staffing, scheduling, standards adherence and financial performance with a focus on core values and community service.

Responsibilities include coaching staff, implementing company programs, and achieving targets while maintaining high standards of service in Barrie/Wasaga/Collingwood locations.