Front Store Lead: Flexible Schedule & Customer Experience

Loblaw Companies Limited; Calgary; On-site; CAD 34,000 - 44,000; Full time

Job summary

Shoppers Drug Mart in Calgary, Alberta, part of Loblaw Companies Limited, is seeking a customer-focused team member to manage cashier and merchandising duties. You will train staff, handle customer inquiries including refunds, and ensure store policies and image are upheld.

Role includes maintaining displays, assisting with light clerical tasks, and upholding health and safety standards while promoting a positive customer experience in a busy retail environment.

Qualifications

• Planning, Judgement and Decision Making are important.
• Independent thinking as it relates to organizing store operations.
• Problem solving is essential to ensure customer satisfaction.

Responsibilities

• Manages cashier and merchandising staff per store policies and procedures.
• Trains cashiers/merchandisers in job functions and provides ongoing guidance.
• Oversees loss prevention standards and cash office inventory and tracking.
• Responds to customer inquiries and handles refunds/exchanges per guidelines.
• Maintains clean shelves and proper product displays as directed by store leadership.
• Performs clerical and banking duties as needed and ensures compliance with policies.

Job description

Shoppers Drug Mart in Calgary, Alberta, part of Loblaw Companies Limited, is seeking a customer-focused team member to manage cashier and merchandising duties. You will train staff, handle customer inquiries including refunds, and ensure store policies and image are upheld.

Role includes maintaining displays, assisting with light clerical tasks, and upholding health and safety standards while promoting a positive customer experience in a busy retail environment.