Front Office Associate (full-time hourly) Toronto, ON · Regular Full Time (opens in a new tab)

Leon's Furniture Limited; Toronto; On-site; CAD 21,000 - 29,000; Full time

Benefits offered by this job

Benefits after 3 months

Employee discounts

Education & training

Job summary

Leon’s Furniture Limited in Toronto is hiring a Front Office Associate to help customers by phone and in person, process sales and payments, and support daily administrative tasks.

We offer a benefits package after 3 months, employee discounts, and growth opportunities within a financially stable Canadian company. The role pays a starting hourly rate of CAD 18.05, with a friendly, fast-paced environment.

Qualifications

• Ability to communicate clearly, both written and orally.
• Strong problem solving and analytical skills.
• Exceptional organizational skills.
• Ability to work collaboratively with fellow colleagues.
• Ability to interact professionally with customers.

Responsibilities

• Process sales and payments for customers, as well as other customer requests.
• Check voicemails, follow up with customers.
• Call customers to set up deliveries and pick ups.
• File daily reports and documents.
• Complete end-of-day procedures – phones to night service, turn off lights & monitors, ensure area is tidy.
• Process A-Z finalized and voids.
• Update sales orders comments for reprints.
• Ensure that orders to be delivered are paid in full.

Skills

Customer service

Communication

Problem solving

Organization

Teamwork

Job description

Front Office Associate (full-time hourly)

Regular Full Time Toronto, ON, CA

Leon’s is currently looking for a Full Time Front Office Associate to provide excellent service to customers via phone and in person, to accurately process sales and customer requests, to ensure accuracy and security of customer orders and payments, and to assist with administrative duties.

About Us:

Leon’s Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years. Today, as in the past, Canadians have turned to us to provide their home furnishing needs, and we’re proud to be expanding our sales teams in every location to meet this challenge.

Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon’s can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today!

Responsibilities:

Process sales and payments for customers, as well as other customer requests

Check voicemails, follow up with customers

Call customers to set up deliveries and pick ups

File daily reports and documents

Complete end-of-day procedures – phones to night service, turn off lights & monitors, ensure area is tidy

Process A-Z finalized and voids

Update sales orders comments for reprints

Ensure that orders to be delivered are paid in full

Performing various other duties, as assigned

Requirements:

Ability to communicate clearly, both written and orally

Fun, friendly, confident personality

Strong problem solving and analytical skills

Exceptional organizational skills

Ability to work collaboratively with fellow colleagues

Ability to interact professionally with our customers

Ability to stay calm under pressure

And most importantly, a POSITIVE ATTITUDE!

We offer:

Comprehensive Employee Benefit Package after 3 months

Employee Discounts & Partner Discount Programs

The chance to be part of a financially stable, well-respected, truly Canadian company with opportunities for growth from coast to coast

Continuous, quality education and training on our products and sales techniques

Compensation:

The starting hourly rate for this position is $18.05.

Additional Information:

• Artificial Intelligence (AI) Use: Leon’s may use AI tools to support the recruitment and selection process (e.g., screening resumes, scheduling interviews). Final hiring decisions are made by our teams.
• We welcome applicants from all backgrounds and experiences. Accommodation is available on request for candidates taking part in all aspects of the recruitment process. Candidates with accommodation needs, please specify them with your application in the “Do you want to tell us anything else about yourself?” section.