Front of House Supervisor

Boston Pizza; Gravenhurst; On-site; CAD 40,000 - 55,000; Full time

Job summary

Boston Pizza is seeking a Front of House Supervisor to assist in daily operations and support team development. This role is essential in ensuring a positive experience for guests and team members while fostering a fun and safe work environment. Join a company recognized as one of Canada's 50 Top Managed Companies and contribute to a thriving workplace culture.

Benefits

Flexible scheduling

Opportunities for career growth

Boston Pizza Scholarship Program

Leadership Training Programs

Reward and recognition programs

Qualifications

• Experience in a supervisory role in the restaurant industry.
• Commitment to training and developing team members.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Assist the General Manager with daily operations.
• Support training and performance management of FOH team.
• Ensure an excellent guest experience.

Skills

Leadership

Organizational skills

Time management

Communication

Teamwork

Job description

Overview: Front of House (FOH) Supervisor

A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure that our most important people, our guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Leadership Training Programs and mentorship initiatives
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

What does a successful Front of House Supervisor look like?

• Leads by example and works shoulder to shoulder with team members, coaching in the moment
• Seeks continuous learning and skill development opportunities
• Achieves goals through strong organizational and time management skills
• Builds relationships by finding common ground and working cohesively with all team members
• Champions the 'Foundations of Hospitality,' Boston Pizza's Brand Standards, and Food Safety
• Communicates development opportunities to the AGM and FOH manager, supporting their implementation
• Maintains positivity and thrives in a fast-paced environment

Qualifications

Boston Pizza has been recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people and exceeding guest expectations daily, Boston Pizza is the place for you!