Slot Attendant

Gateway Casinos & Entertainment; Rama; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player in gaming and entertainment is seeking a dedicated Slot Attendant. This role offers the opportunity to work in a dynamic casino environment, providing exceptional customer service to patrons while ensuring smooth operations of gaming machines. Candidates should possess strong conflict resolution skills, cash handling experience, and a passion for customer satisfaction. Join a vibrant team that values employee growth and offers a fun workplace atmosphere. If you thrive in a fast-paced environment and enjoy engaging with customers, this position is perfect for you.

Qualifications

• Must stand for long periods and lift up to 10 lbs.
• Previous experience as a Slot Attendant is an asset.

Responsibilities

• Monitor gaming machines and assist patrons with questions.
• Participate in payouts and ensure compliance with regulations.

Skills

Customer Service

Conflict Resolution

Cash Handling

Mathematical Skills

French Language Skills

Job description

Job Type: Part-Time
Wages: Start Rate: $17.50; 520 Hour Rate: $19.69; 1-Year Rate: $21.88

Job Title/Classification: Slot Attendant

Department: Slots

Employment Type: Part-time

Shift Assignment: Overnight

# of Vacancies: 1

Posting Date: March 12, 2025

IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position.

Who We Are

Gateway Casinos & Entertainment Limited ("Gateway") is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

Why Work For Us

Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today!

Slot Attendant

In the role of Slot Attendant, if you enjoy providing excellent customer service to patrons and would embrace the challenge and excitement involved in working in the dynamic and fast-paced casino floor environment - we want to hear from you!

Key Responsibilities

• Monitor the operation of assigned gaming machines
• Participate in the payout of manual jackpots and ticket fills
• Make change for patrons
• Answer patrons’ questions
• Must ensure compliance with approved AGCO rules and Internal Controls
• Perform other duties as directed

What You’ll Require

• Must be able to stand for prolonged periods of time and lift up to 10 lbs.
• Must be available to work all shifts
• Previous experience as a Slot Attendant is an asset
• Proven superior customer service, conflict resolution skills and dedication to customer satisfaction
• Proven cash handling experience and strong mathematical skills
• French language skills (verbal and written) are an asset
• All employees at Casino Rama are expected to:
• Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act.
• Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols.
• Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers.

What Is Next

Love what you see so far? For the best chance to hear from us, apply within 7 days of the posting date. Not the right fit this time? Follow us on our careers social media pages!

Gateway will post/recruit in accordance with the terms and conditions of applicable Collective Agreements. Gateway is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

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