Front of House Manager

Boston Pizza International, Inc. (Calgary); Timmins; On-site; CAD 45,000 - 60,000; Full time

Job summary

Boston Pizza, a leading casual dining restaurant in Canada, seeks a Front of House Manager to assist in daily operations and support the Front of House team. The ideal candidate will demonstrate strong leadership, effective communication, and a commitment to guest satisfaction in a fast-paced environment.

Benefits

Flexible scheduling

Opportunities for career advancement

Boston Pizza Scholarship Program

Management Training Programs

Reward and recognition programs

Qualifications

• Leads by example and coaches team members in real-time.
• Seeks continuous learning and skill development opportunities.
• Maintains a positive attitude in a fast-paced environment.

Responsibilities

• Assists the General Manager with daily operations.
• Supports training, development, and performance management of the team.
• Ensures an excellent experience for guests and team members.

Skills

Leadership

Communication

Organization

Time Management

Coaching

Job description

Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, champion a fun and safe work environment, and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career advancement within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development Sessions, and mentorship initiatives
• A respectful culture where your feedback matters
• Reward and recognition programs

What does a successful Front of House Manager look like?

• Leads by example, working shoulder to shoulder with team members and coaching in real-time
• Seeks continuous learning and skill development opportunities
• Achieves goals through strong organization and effective time management
• Builds relationships by finding common ground and working cohesively
• Champions the 'Foundations of Hospitality,' Boston Pizza's Brand Standards, and Food Safety
• Communicates effectively, sharing goals and challenges, and coaches the team for growth
• Maintains a positive attitude and thrives in a fast-paced environment

Boston Pizza, established over 50 years ago, is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people in a team environment and are passionate about exceeding Guest expectations daily, Boston Pizza is the place for you!