Front of House Manager

Boston Pizza International, Inc. (New Glasgow); Timmins; On-site; CAD 45,000 - 60,000; Full time

Job summary

Boston Pizza, a leading casual dining restaurant in Canada, is seeking a Front of House Manager to assist in daily operations and team management. This role involves training staff, ensuring guest satisfaction, and fostering a positive work environment. Join a company recognized for its commitment to team development and community involvement.

Benefits

Flexible scheduling

Opportunities for career growth

Boston Pizza Scholarship Program

Management Training Programs

Leadership Development Sessions

Reward and recognition programs

Qualifications

• Passionate about exceeding Guest expectations.
• Enjoys working in a team environment.
• Seeks continuous learning and skill development.

Responsibilities

• Assists the General Manager with daily operations.
• Supports training, development, and performance management of team members.
• Ensures an excellent experience for Guests.

Skills

Leadership

Organizational Skills

Time Management

Communication

Teamwork

Job description

Overview

Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development Sessions, and mentorship initiatives
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

What does a successful Front of House Manager look like?

• Leads by example and works shoulder to shoulder with team members, coaching in the moment
• Seeks continuous learning and skill development opportunities
• Achieves goals through strong organizational and time management skills
• Builds relationships by finding common ground and working cohesively with all team members
• Champions the Foundations of Hospitality, Boston Pizza's Brand Standards, and Food Safety
• Communicates effectively, sharing goals and challenges, and coaching the team for improvement
• Maintains a positive attitude and thrives in a fast-paced environment

Qualifications

Boston Pizza has been recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people in a team environment and are passionate about exceeding Guest expectations daily, Boston Pizza is the place for you!