Front of House Manager

Boston Pizza International, Inc. (Calgary); Ontario; On-site; CAD 45,000 - 60,000; Full time

Job summary

Boston Pizza is seeking a Front of House Manager to assist in daily operations, support team development, and ensure an excellent guest experience. This role involves leadership, coaching, and maintaining a positive work environment. Join a company with over 50 years of success in casual dining.

Benefits

Flexible scheduling

Opportunities for career growth

Management Training Programs

Reward and recognition programs

Qualifications

• Leads by example and coaches team members.
• Seeks continuous learning and skill development.

Responsibilities

• Assists the General Manager with daily operations.
• Supports training and development of Front of House team.

Skills

Leadership

Organization

Communication

Job description

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our Guests and team members have an excellent Boston Pizza experience from start to finish. They demonstrate outstanding leadership, champion a fun and safe work environment, and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and supports work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Management Training Programs, Leadership Development Sessions, and mentorship initiatives
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

What does a successful Front of House Manager look like?

• Leads by example and works shoulder to shoulder with team members, coaching in the moment
• Seeks continuous learning and skill development opportunities
• Achieves goals through strong organization and time management
• Builds relationships by working cohesively with all team members
• Champions the 'Foundations of Hospitality,' Boston Pizza's Brand Standards, and Food Safety
• Communicates effectively, shares goals and challenges, and coaches the team for improvement
• Maintains a positive attitude and thrives in a fast-paced environment

Boston Pizza has been established for over 50 years and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people and exceeding Guest expectations daily, Boston Pizza is the place for you!