Front of House Manager

Boston Pizza International, Inc. (New Glasgow); Markham; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Front of House Manager to enhance the dining experience at its leading casual restaurant. This role is pivotal in supporting daily operations, training, and developing team members while fostering a fun and safe work environment. The ideal candidate will demonstrate strong leadership and communication skills, ensuring that guests and staff have an exceptional experience. With opportunities for career growth and a commitment to community engagement, this position offers a fulfilling career path in a dynamic environment. Join a team that values integrity and innovation!

Benefits

Flexible scheduling

Career growth opportunities

Community engagement

Scholarship Program

Management Training Programs

Leadership Development Sessions

Mentorship initiatives

Reward and recognition programs

Qualifications

• Passionate about exceeding guest expectations and working in a team.
• Committed to continuous learning and skill development.

Responsibilities

• Assist the General Manager with daily operations of the restaurant.
• Support training, development, and performance management of the team.

Skills

Leadership

Time Management

Communication

Coaching

Education

High School Diploma

Management Training

Job description

Overview

Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development Sessions, and access to mentorship initiatives
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

What does a successful Front of House Manager look like?

• Leads by example and works alongside team members, coaching in the moment
• Seeks continuous learning and skill development opportunities
• Achieves goals through strong organization and time management
• Builds relationships by working cohesively with all team members
• Champions the 'Foundations of Hospitality,' Boston Pizza's Brand Standards, and Food Safety
• Communicates effectively, sharing goals and challenges, and coaches the team for growth
• Maintains a positive attitude and thrives in a fast-paced environment

Qualifications

Boston Pizza has been recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people in a team environment and are passionate about exceeding guest expectations daily, Boston Pizza is the place for you!