Front of House Manager

Boston Pizza International, Inc. (New Glasgow); Alberta; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a leading casual dining restaurant as a Front of House Manager, where you will play a crucial role in daily operations and team development. This exciting position offers opportunities for career growth and emphasizes a fun, safe work environment. You will lead by example, ensuring that both guests and team members have an exceptional experience. With a commitment to hospitality and a thriving workplace culture, this role is perfect for those passionate about people and service excellence.

Benefits

Flexible Scheduling

Career Growth Opportunities

Scholarship Program

Management Training Programs

Leadership Development Sessions

Mentorship Programs

Reward and Recognition Programs

Qualifications

• Experience in a leadership role within the restaurant industry.
• Strong commitment to hospitality and guest satisfaction.

Responsibilities

• Assist the General Manager with daily operations and team management.
• Support training, development, and performance management of staff.

Skills

Organizational Skills

Effective Communication

Leadership

Time Management

Education

High School Diploma

Management Training

Job description

Overview of Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your work-life balance.
• Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office.
• Build relationships and give back to your local community.
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development Sessions, and access to dynamic mentorship programs and initiatives.
• A respectful culture and work environment where your feedback matters.
• Fantastic reward and recognition programs.

What does a successful Front of House Manager look like?

• Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment.
• Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments.
• Achieves goals through strong organizational skills and effective time management.
• Builds relationships by finding common ground and working cohesively with all team members.
• Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards, and Food Safety.
• Effectively communicates, sharing goals and challenges, and continuously coaching the team on ways to progress.
• Maintains a positive demeanor and thrives in a fast-paced environment.

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of guests daily, Boston Pizza is the place for you!