Front of House Manager

Boston Pizza International Inc; Calgary; On-site; CAD 45,000 - 60,000; Full time

Job summary

Boston Pizza is seeking a Front of House Manager to assist in daily operations, focusing on team development and guest satisfaction. This role emphasizes leadership, organization, and maintaining a positive work environment, contributing to a thriving culture.

Benefits

Flexible scheduling

Opportunities for career growth

Management Training Programs

Leadership Development Sessions

Reward and recognition programs

Qualifications

• Strong organization and time management skills.
• Outstanding leadership abilities and a positive attitude.

Responsibilities

• Assist the General Manager with daily operations.
• Support training, development, and performance management of team members.
• Ensure excellent guest experiences.

Skills

Leadership

Organization

Communication

Job description

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Management Training Programs, Leadership Development Sessions, and mentorship opportunities
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

What does a successful Front of House Manager look like?

• Leads by example and works alongside team members, coaching in the moment
• Seeks continuous learning and skill development opportunities
• Achieves goals through strong organization and time management
• Builds positive relationships with team members
• Champions the "Foundations of Hospitality," Boston Pizza's Brand Standards, and Food Safety
• Communicates effectively, shares goals and challenges, and coaches the team
• Maintains a positive attitude and thrives in a fast-paced environment

Qualifications

Boston Pizza has been recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people and exceeding guest expectations daily, Boston Pizza is the place for you!