Front of House Manager

Boston Pizza International, Inc. (Calgary); Chestermere; On-site; CAD 45,000 - 60,000; Full time

Job summary

Boston Pizza is seeking a Front of House Manager to assist with daily operations, support team development, and ensure an excellent guest experience. The role emphasizes leadership, organization, and effective communication in a fast-paced environment.

Benefits

Flexible scheduling

Career growth opportunities

Boston Pizza Scholarship Program

Management Training Programs

Leadership Development Sessions

Reward and recognition programs

Qualifications

• Leads by example and coaches team members.
• Seeks continuous learning and skill development.

Responsibilities

• Assists the General Manager with daily operations.
• Supports training, development, and performance management.

Skills

Leadership

Organization

Time Management

Communication

Job description

Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our Guests and team members have an excellent Boston Pizza experience from start to finish. They demonstrate outstanding leadership abilities, champion a fun and safe work environment, and contribute to a thriving workplace culture.

Why Is BP a Great Place to Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development Sessions, and mentorship opportunities
• A respectful culture where your feedback matters
• Reward and recognition programs

What does a successful Front of House Manager look like?

• Leads by example, working shoulder to shoulder with team members and coaching in the moment
• Seeks continuous learning and skill development opportunities
• Achieves goals through strong organization and effective time management
• Builds relationships by working collaboratively with all team members
• Champions the 'Foundations of Hospitality,' Boston Pizza's Brand Standards, and Food Safety
• Communicates effectively, sharing goals and challenges, and coaching the team for progress
• Maintains a positive attitude and thrives in a fast-paced environment

Boston Pizza, established over 60 years ago, is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to the development of our team members, integrity, philanthropy, and innovation. If you enjoy working with people and exceeding guest expectations daily, Boston Pizza is the place for you!