Front of House Manager

Boston Pizza International, Inc. (New Glasgow); Wetaskiwin; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a leading casual dining restaurant as a Front of House Manager, where you will play a pivotal role in daily operations and team development. This position emphasizes leadership, organization, and effective communication, ensuring that both guests and team members enjoy a top-notch experience. You will have the opportunity to contribute to a vibrant workplace culture while supporting flexible scheduling and career growth. If you are passionate about hospitality and thrive in a fast-paced environment, this role is perfect for you.

Benefits

Flexible Scheduling

Career Growth Opportunities

Community Engagement

Scholarship Program

Management Training Programs

Leadership Development Sessions

Mentorship Opportunities

Reward and Recognition Programs

Qualifications

• Experience in a leadership role within a restaurant environment.
• Strong focus on team development and guest satisfaction.

Responsibilities

• Assist in daily operations and support Front of House team.
• Coach team members and maintain a positive work environment.

Skills

Leadership

Time Management

Communication

Coaching

Organization

Job description

Overview

Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our guests and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and supports work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development Sessions, and mentorship opportunities
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

What Does a Successful Front of House Manager Look Like?

• Leads by example and works alongside team members, coaching in the moment
• Seeks continuous learning and skill development opportunities
• Achieves goals through strong organization and time management
• Builds relationships and works cohesively with team members
• Champions the "Foundations of Hospitality," Boston Pizza's Brand Standards, and Food Safety
• Communicates effectively, sharing goals and challenges, and coaches the team for improvement
• Maintains a positive attitude and thrives in a fast-paced environment

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding guest expectations daily, Boston Pizza is the place for you!