Front of House Manager

Boston Pizza International, Inc. (Calgary); Calgary; On-site; CAD 45,000 - 60,000; Full time

Job summary

Boston Pizza is seeking a Front of House Manager to assist with daily operations, support team development, and ensure an excellent guest experience. The role emphasizes leadership, organization, and communication in a fast-paced environment.

Benefits

Flexible scheduling

Opportunities for career growth

Boston Pizza Scholarship Program

Management Training Programs

Reward and recognition programs

Qualifications

• Leads by example and works shoulder to shoulder with team members.
• Achieves goals through strong organization and time management.

Responsibilities

• Assists the General Manager with daily operations.
• Supports training, development, and performance management of team members.

Skills

Leadership

Organization

Communication

Job description

Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our guests, and team members, have an excellent Boston Pizza experience from start to finish. They demonstrate outstanding leadership abilities, champion a fun and safe work environment, and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and supports work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development Sessions, and mentorship initiatives
• A respectful culture where your feedback matters
• Reward and recognition programs

What does a successful Front of House Manager look like?

• Leads by example and works shoulder to shoulder with team members
• Seeks continuous learning and skill development opportunities
• Achieves goals through strong organization and time management
• Builds relationships by working cohesively with all team members
• Champions Boston Pizza's Brand Standards, Food Safety, and Foundations of Hospitality
• Communicates effectively, sharing goals and challenges, and coaches the team
• Maintains a positive attitude and thrives in a fast-paced environment

Boston Pizza, established over 50 years ago, is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people and exceeding guest expectations daily, Boston Pizza is the place for you!