Front End Supervisor: Lead & Coach Retail Team

Sobeys; North Vancouver; On-site; CAD 2,617,000 - 3,375,000; Full time

Benefits offered by this job

Health & dental coverage

Life insurance & AD&D

Virtual Health Care Platform

Employee assistance program

Retirement plan

10% in-store discount

Learning & development

Paid vacation

Job summary

Sobeys Inc. in North Vancouver is seeking a Front End Supervisor to ensure superior customer service by coaching staff and maintaining department operations. You will supervise the front end and act as go-to person in the absence of the Department Manager, driving customer loyalty and engagement.

The role requires leadership, ability to manage a fast-paced environment, and availability for evenings and weekends. You will participate in inventory processes and uphold SOPs and safety standards.

Qualifications

• High School Diploma required.
• At least 12 months experience in retail or front-end operations preferred.

Responsibilities

• Keep work area clean and presentable at all times.
• Remain current with weekly and in-store specials.
• Ensure accurate labeling of products per pricing strategies.
• Lead department and supervise staff in absence of the manager.
• Recruit, train and coach employees; provide regular feedback.
• Schedule breaks and department activities.
• Participate in final inventory calculations.
• Follow store lock-up procedures.

Skills

Independent work

Evenings & weekends

Customer service

Education

High School Diploma

12 months retail experience

Job description

Sobeys Inc. in North Vancouver is seeking a Front End Supervisor to ensure superior customer service by coaching staff and maintaining department operations. You will supervise the front end and act as go-to person in the absence of the Department Manager, driving customer loyalty and engagement.

The role requires leadership, ability to manage a fast-paced environment, and availability for evenings and weekends. You will participate in inventory processes and uphold SOPs and safety standards.