Supervisor Front End-PT

Sobeys; Campbell River; On-site; CAD 26,174 - 33,062; Part time

Benefits offered by this job

Health and dental coverage

Life Insurance

AD&D Insurance

Virtual Health Care Platform

Retirement and Savings Plan

10% in-store discount

Learning and Development Resources

Paid Vacation

Accommodation after hours as needed

Job summary

Sobeys Campbell River is seeking a Front End Supervisor to lead a team and deliver exceptional customer service. You will coach staff, supervise the department in the manager's absence, and drive a positive shopping experience.

The role emphasizes loyalty, timely sales reporting, and adherence to SOPs and safety standards. This part-time position requires a High School Diploma and at least 12 months of related experience in retail or front-end operations, with availability for evenings and

Qualifications

• High School Diploma or equivalent required.
• Minimum 12 months experience in a retail or front-end role.
• Ability to work evenings and weekends.

Responsibilities

• Coach and develop friendly, well-trained staff for a superior customer service experience.
• Supervise department in the absence of the Department Manager and Assistant.
• Foster customer loyalty and engage employees in the department.
• Remain current with weekly and in-store specials.
• Ensure accurate labeling of products following pricing strategies.
• Run, monitor and analyze sales data reports.
• Monitor SOPs, OH&S, food safety and corporate initiatives.
• Oversee inventory control procedures and department presentation standards.
• Recruit, train, motivate and coach employees; provide regular feedback.
• Schedule breaks, back-ups and other departmental activities.
• Participate in final inventory calculations and store lock-up procedures.
• Fulfill other duties as required.

Skills

Customer service

Staff coaching

Department operations

Education

High School Diploma

Minimum 12 months experience

Job description

Requisition ID: 196050
Career Group: Store Careers
Job Category: Retail - Front End
Travel Requirements: 0 - 10%
Job Type: Part-Time
Pay Rate: $19.00 - $24.50
Country: Canada (CA)
Province: British Columbia
City: Campbell River
Location: 9467 Campbell River Thrifty
Postal Code: V9W 5T5

Embark on a rewarding career with Sobeys Inc., celebrated among Canada's Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better - physically, financially and emotionally. We are a family nurturing families.

Ready to Make an impact?

The Front End Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well trained staff. The Supervisor will supervise the department and staff and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.

Here’s Where You’ll Be Focusing

• Keep work area clean and presentable at all times
• Remain current with weekly and in-store specials
• Ensure accurate labeling of products through adherence to company pricing strategies
• Foster a shopping experience that engages customers in a way that enhances loyalty, sales and profit
• Run, monitor and analyze sales data reports
• Monitor and ensure compliance with SOP, OH&S, food safety and other corporate initiatives
• Monitor execution of company inventory control procedures
• Lead department in accordance with company presentation standards
• Act as the departmental "go-to" person in charge of department, when required
• Recruit, train, develop, motivate and coach employees, and provide regular feedback to support the department leadership team
• Schedule and monitor breaks, back-ups, and other departmental activities
• Participate in the final inventory calculations
• Follow store lock-up procedures, when required
• Other duties as required

What You Have To Offer

• Full knowledge of department operations and skills
• Ability to work independently in a fast paced environment
• Ability to work a variety of shifts including evenings and weekends

Education

• High School Diploma
• Minimum 12 months experience

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better - physically, financially and emotionally.

Our Total Rewards Programs Goes Well Beyond Your Paycheque

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, as well as life insurance and Accidental Death and Dismemberment Insurance*.
• Access to Virtual Health Care Platform* and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings*.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable*.
• Learning and Development Resources to fuel your professional growth.
• Paid Vacation
• Eligible only after working a set number of hours/days worked.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company, these decisions are made by our Hiring Teams.

Please note: successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.