Supervisor Front End -FT

Sobeys; North Vancouver; On-site; CAD 2,617,000 - 3,375,000; Full time

Benefits offered by this job

Health & dental coverage

Life insurance & AD&D

Virtual Health Care Platform

Employee assistance program

Retirement plan

10% in-store discount

Learning & development

Paid vacation

Job summary

Sobeys Inc. in North Vancouver is seeking a Front End Supervisor to ensure superior customer service by coaching staff and maintaining department operations. You will supervise the front end and act as go-to person in the absence of the Department Manager, driving customer loyalty and engagement.

The role requires leadership, ability to manage a fast-paced environment, and availability for evenings and weekends. You will participate in inventory processes and uphold SOPs and safety standards.

Qualifications

• High School Diploma required.
• At least 12 months experience in retail or front-end operations preferred.

Responsibilities

• Keep work area clean and presentable at all times.
• Remain current with weekly and in-store specials.
• Ensure accurate labeling of products per pricing strategies.
• Lead department and supervise staff in absence of the manager.
• Recruit, train and coach employees; provide regular feedback.
• Schedule breaks and department activities.
• Participate in final inventory calculations.
• Follow store lock-up procedures.

Skills

Independent work

Evenings & weekends

Customer service

Education

High School Diploma

12 months retail experience

Job description

Requisition ID: 196462

Career Group: Store Careers

Job Category: Retail - Front End

Travel Requirements: 0 - 10%

Job Type: Full-Time

Pay Rate: $19.00 - $24.50

Country: Canada (CA)

Province: British Columbia

City: North Vancouver

Location: 9483 Edgemont Thrifty Foods

Postal Code: V7R 0A7

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready to Make an impact?

The Front End Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well trained staff. The Supervisor will supervise the department and staff and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.

Here’s Where You’ll Be Focusing

• Keep work area clean and presentable at all times
• Remain current with weekly and in-store specials
• Ensure accurate labeling of products through adherence to company pricing strategies
• Foster a shopping experience that engages customers in a way that enhances loyalty, sales and profit
• Run, monitor and analyze sales data reports
• Monitor and ensure compliance with SOP, OH&S, food safety and other corporate initiatives
• Monitor execution of company inventory control procedures
• Lead department in accordance with company presentation standards
• Act as the departmental "go-to" person in charge of department, when required
• Recruit, train, develop, motivate and coach employees, and provide regular feedback to support the department leadership team
• Schedule and monitor breaks, back-ups, and other departmental activities
• Participate in the final inventory calculations
• Follow store lock-up procedures, when required
• Other duties as required

What You Have To Offer

• Full knowledge of department operations and skills
• Ability to work independently in a fast paced environment
• Ability to work a variety of shifts including evenings and weekends

Education

• High School Diploma
• Minimum 12 months experience

Our Total Rewards Programs Goes Well Beyond Your Paycheque

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, as well as life insurance and Accidental Death and Dismemberment Insurance*.
• Access to Virtual Health Care Platform* and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings*.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable*.
• Learning and Development Resources to fuel your professional growth.
• Paid Vacation
• Eligible only after working a set number of hours/days worked.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company, these decisions are made by our Hiring Teams.

Please note: successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.