Front end manager/ Bookkeeper

No Frills; Ontario; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Front End Manager/Bookkeeper to enhance customer experiences and ensure efficient store operations. This role involves managing direct reports, overseeing cash office functions, and delivering superior customer service. The ideal candidate will possess strong problem-solving and communication skills, with a commitment to maintaining high operational standards. Join a company that values diversity and offers opportunities for career progression while making a positive impact in communities across Canada.

Benefits

Career progression opportunities

Comprehensive training

Flexible scheduling

Competitive benefits

Qualifications

• Strong technical knowledge of front-end operations.
• Prior experience in front-end/bookkeeping is required.

Responsibilities

• Manage direct reports and oversee cash office operations.
• Analyze reports to identify problems and implement solutions.
• Ensure price integrity and perform store administration functions.

Skills

Customer Service

Problem-solving

Time Management

Communication Skills

Education

High School Diploma

Job description

Join to apply for the Front end manager/ Bookkeeper role at No Frills

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well.

At No Frills, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hardworking, enthusiastic, and reliable people just like you.

Responsibilities:

• Perform customer service and cashier functions
• Manage all direct reports
• Oversee the efficient running of the cash office (i.e., pick-ups, deposits, cash losses, scheduling, etc.)
• Analyze reports to identify problems and determine appropriate solutions (productivity reports, override reports, journal logs, and cash tray discrepancies)
• Ensure price integrity by assisting in time file data management, price changes, and scan log procedures
• Perform store administration functions (weekly accounting, invoice payment & reconciliation, bank statements, and GL inquiries)
• Process payroll to ensure employees are paid accurately and on time (including onboarding new staff)
• Maintain and manage benefit and pension administration
• Manage potential loss through buggy management, test orders, refund/override minimization, etc.
• Coordinate cashier activities daily; act as a resource for cashiers; refer complex issues to management; provide input into performance management
• Perform other duties to ensure courteous service, competitive pricing, and store hygiene (housekeeping and daily store upkeep)

Requirements:

• Open availability and flexibility to work days, nights, weekends, and holidays as needed
• Demonstrated commitment to superior customer service
• Strong technical knowledge of all front-end operations
• Prior experience in front-end/ bookkeeping
• Problem-solving skills, including responding to customer complaints and inquiries
• Issue management skills (time management, interpersonal skills, conflict management, information gathering, problem solving, team building)
• Strong communication skills (verbal, written, active listening)

Thank you for your interest; only qualified applicants selected for an interview will be contacted.

At No Frills, we are committed to creating a diverse and inclusive workplace. If you require accommodation, please advise us during the application process.

We are an equal opportunity employer and focus on sustainability and social impact through our three pillars: Environment, Sourcing, and Community. Our CORE Values—Care, Ownership, Respect, and Excellence—guide our decisions and are reflected in our Blue Culture. We offer career progression, comprehensive training, flexibility, and competitive benefits, making us one of Canada's top employers.

If unsure whether your experience matches all requirements, we encourage you to apply. We value diverse perspectives and experiences.

We are dedicated to diversity, equity, and inclusion, creating accessible environments for all employees, candidates, and customers. Requests for accommodation can be made at any stage of employment.

Please Note: Candidates aged 18+ must complete a criminal background check, details of which will be provided during the application process.

Note: This posting is by a franchisee licensed to use the 'No Frills' trademark. Employment is with the franchisee, not Loblaws Inc.