Front End Lead & Customer Experience Coach

The Home Depot; City of Spruce Grove; Presencial; CAD 25 000 - 33 000; Tempo integral

Resumo da oferta

The Home Depot is seeking a Head Cashier to support the Front End Supervisor in motivating front end associates and delivering a great shopping experience for customers. This role coaches, trains and develops Front End and Lot Associates while coordinating scheduling and handling escalations.

You will lead with GET behaviours, ensure efficient checkouts, and participate in daily operations such as ad execution and store readiness. Prior leadership experience in retail is preferred.

Qualificações

• High School Diploma or equivalent is required.
• 1 to 2 years Retail or Cash experience is an asset.
• Minimum 1 year leading people.

Responsabilidades

• Lead by example in GET behaviours and promote positive associate morale.
• Ensure sufficient checkouts and manage lines to keep wait times reasonable.
• Train and develop Front End and Lot Associates; provide coaching and recognition.
• Schedule coverage and handle first level escalation for customer issues.
• Communicate goals and priorities from store leadership to associates.

Conhecimentos

Interpersonal Skills

Cash Handling

Leadership Skills

Attention to Detail

Formação académica

High School Diploma or equivalent

Ferramentas

Cash machines

Descrição da oferta de emprego

The Home Depot is seeking a Head Cashier to support the Front End Supervisor in motivating front end associates and delivering a great shopping experience for customers. This role coaches, trains and develops Front End and Lot Associates while coordinating scheduling and handling escalations.

You will lead with GET behaviours, ensure efficient checkouts, and participate in daily operations such as ad execution and store readiness. Prior leadership experience in retail is preferred.