Front Desk & Student Services Specialist

Trentcentral; Peterborough; On-site; CAD 8,500 - 9,500; Part time

Benefits offered by this job

Holiday pay 20%

Vacation pay 4%

Reading week potential

Winter break off

Job summary

The Trent Central Student Association is seeking an energetic Front Desk Receptionist to handle phones, email inquiries, mail distribution, and basic office duties at the Peterborough campus. You will support student services including prescription, book sales, benefits questions, and merchandise sales while maintaining an organized workspace.

Ideal candidates will have strong interpersonal and written communication skills, be able to multitask, and work both independently and as part of a team.

Qualifications

• Must have excellent interpersonal, customer service and communication skills (both verbal and written).
• Works collaboratively with others.
• Ability to work independently.

Responsibilities

• Answer telephones and general inquiries through the Association’s email.
• Receive & distribute mail; contacting students when items are available for pickup.
• Assist students with Direct2U Prescription Service, consignment book sales, Benefits Plan questions, printing/scanning/faxing, merchandise & over-the counter sales, non-TCSA event & clothing sales, and mail pickup.
• Maintain a clean office space, sweeping, dusting, organizing & restocking over the counter items.
• Open/close the office.
• Balance the daily float.
• Other tasks as assigned.

Skills

Interpersonal skills

Customer service

Communication skills

Teamwork

Independent work

Education

Undergraduate student status

Job description

The Trent Central Student Association is seeking an energetic Front Desk Receptionist to handle phones, email inquiries, mail distribution, and basic office duties at the Peterborough campus. You will support student services including prescription, book sales, benefits questions, and merchandise sales while maintaining an organized workspace.

Ideal candidates will have strong interpersonal and written communication skills, be able to multitask, and work both independently and as part of a team.