Front Desk / Reception | Centre[3] for Artistic + Social Practice

Centre[3]; Hamilton; On-site; CAD 35,000 - 45,000; Full time

Job summary

A community-focused arts organization in Hamilton, Ontario is seeking a Front Desk/Reception representative to provide essential administration and customer service support. The role involves greeting and assisting visitors, answering phone calls, and scheduling appointments. Candidates should have excellent communication skills, be organized, and a passion for the arts. This full-time position offers the chance to work in an engaging environment within the non-profit sector, supporting artistic initiatives and community engagement.

Qualifications

• Strong phone etiquette and proficiency in receptionist duties.
• Excellent customer service and communication skills.
• Proficiency in computer literacy including office software.

Responsibilities

• Greet visitors and manage front desk inquiries.
• Answer phone calls and respond to emails.
• Provide administrative and scheduling support.

Skills

Strong phone etiquette

Excellent customer service

Proficiency in office software

Ability to multitask

Job description

Front Desk / Reception | Centre[3] for Artistic + Social Practice

Centre[3] for Artistic and Social Practice is an artist-run centre committed to supporting artists and fostering social change through the arts. The centre focuses on facilitating creation, production, presentation, and dissemination of artistic works. It promotes innovation, conducts research, and provides a platform for critical discourse. Additionally, Centre[3] engages with the broader community by fostering meaningful connections and encouraging collaboration through contemporary art practices.

Role Description

This is a full-time, on-site role located in Hamilton, ON, for a Front Desk/Reception representative at Centre[3]. Responsibilities include greeting and assisting visitors, answering and directing phone calls, handling inquiries, scheduling appointments, and providing essential administrative support. The role also involves maintaining a welcoming and professional environment, as well as promoting Centre[3] programming and events to the public.

Key Responsibilities:

• Greet visitors and manage front desk inquiries
• Answer phone calls and respond to emails professionally
• Provide administrative and scheduling support
• Maintain a welcoming and organized reception area
• Maintain and update the Centre[3] calendar, including events and bookings
• Support event coordination and on-site logistics
• Assist with internal communication and information flow
• Support social media communication and coordination
• Capture basic photo and video content for social media (events, activities, behind-the-scenes)

Qualifications

• Strong phone etiquette and proficiency in receptionist duties, including scheduling and managing communications
• Excellent customer service and communication skills to engage with the public effectively
• Proficiency in computer literacy, including experience with office software and scheduling tools
• Ability to multitask and remain organized in a dynamic environment
• A passion for the arts and an understanding of the principles of community engagement and social practice are assets
• Previous experience in a similar role is preferred

Seniority level

Entry level

Employment type

Full-time

Job function

• Administrative

Industry

Non-profit organizations