Receptionist

Confederation Centre of the Arts; Charlottetown; On-site; CAD 19,000 - 28,000; Part time

Job summary

Confederation Centre of the Arts is seeking a part-time Receptionist – Art Gallery for weekend shifts. The role greets visitors, handles admissions, guides guests to programmes, and maintains visitor information with a friendly, professional approach.

Ideal candidates are organized, customer-focused, and proficient in English, with basic Excel skills. French language ability is a plus and contributes to a welcoming arts environment.

Qualifications

• Strong customer service skills and experience.
• Excellent verbal communication and listening abilities.
• Proficiency with basic computer applications, including Excel.

Responsibilities

• Welcoming visitors to the Art Gallery with a friendly manner.
• Processing admission tickets and donations at the point of sale.
• Providing information on exhibitions and events and directing visitors.

Skills

Customer service

English (spoken)

Attention to detail

Communication

Excel basics

Job description

We’re Recruiting For…

Receptionist – Art Gallery

Reporting to the Art Gallery Director, the Art Gallery Receptionist is the first point of contact and knowledge navigator for visitors to the Confederation Centre Art Gallery. They serve as an important liaison to assist, guide and educate our patrons.

Responsibilities include but are not limited to:

• Welcoming visitors to the Art Gallery with a friendly smile;
• Selling admission tickets or summer passes to visitors;
• Informing visitors of our admission by donation policy as appropriate;
• Providing information on upcoming events, and programs or direct to website for additional information on educational program registration;
• Providing brief information about the exhibitions on view, providing directions to other parts of the Confederation Centre of the Arts (the Centre) and assisting visitors with more general tourism-related questions.
• Redirecting specific enquiries to appropriate staff as needed;
• Answering phone calls and redirecting to staff member as required;
• Encouraging admission by donation for admission by donation hours;
• Selling art books (cash/debit/credit card transactions on handheld terminal);
• Completing daily cash reports and incident reports, if required;
• Maintaining daily visitor stats in Excel spreadsheet;
• Encourage visitors to complete an online visitor survey and encouraging them to tag the gallery [#CCAG] in the social media posts;
• Other duties as required.

In addition to being an extremely organized, detail oriented individual who enjoys interacting with the public, applicants should possess the following qualifications:

• Strong customer service skills and experience;
• Knowledge and interest in visual arts;
• Strong verbal communications skills in English (French speaking would be an asset);
• Proficiency using Microsoft Excel;
• Strong time management and organizational skills, and ability to prioritize and exercise good initiative and judgement;
• Strong interpersonal skills and ability to work well with others;
• Current first aid certificate required or willingness to complete the training.

This is a casual position with part-time hours, primarily on weekends.

Confederation Centre of the Arts is committed to promoting a diverse workplace culture. We encourage applications from the BIPOC community, persons with disabilities, and other under-represented groups. Where requested, we will provide accommodation to candidates for all aspects of the recruitment and selection process.

Tagged as: 14101

Essential Skills:

• Oral Communication
• Working with Others

Soft Skills:

• Attention to Detail
• Critical Thinking

Hard Skills:

• Customer Service

Languages:

• English